Account Executive

About LIBERTY Dental Plan of California 🦷

We're LIBERTY Dental Plan of California, and we're looking for a talented Account Executive to join our team! We offer a fantastic benefits package and a supportive work environment. We're committed to providing equitable healthcare access and improving population health in our communities. We value diversity and inclusion, fostering a sense of belonging where everyone can thrive.

The Role: What You'll Do 🎯

• Develop and maintain strong relationships with key accounts, primarily focusing on contracts with the Department of Health Care Services (DHCS).
• Act as the main point of contact between clients and internal departments.
• Support the implementation team to ensure smooth onboarding for new and expanding clients.
• Participate in broker educational events and open enrollment meetings.
• Provide timely and accurate data reports to clients.
• Regularly communicate with clients (phone, email, in-person) to monitor service and identify improvement areas.
• Introduce new product offerings to clients.
• Advise clients on regulatory matters affecting their plans.
• Represent the company at client, industry, and professional events.
• Help resolve escalated group/member issues.
• Maintain professional and positive interactions internally and externally.
• Coordinate reporting and auditing requirements for clients.

What We're Looking For 🔎

• Bachelor's degree or equivalent experience.
• Minimum 8 years of experience in Account Management and/or Contract Management, with a proven track record of managing key accounts.
• Extensive experience in the dental or healthcare industry, with a strong emphasis on Medicare/Medicaid.
• Solid understanding of regulatory compliance and DHCS requirements.
• Proven project management skills to handle complex projects.
• Excellent verbal and written communication and presentation skills.
• Highly organized and self-motivated.
• Strong client relationship-building skills.
• Results-oriented approach to service delivery.
• Dental industry knowledge is a plus.
• Strong influencing skills.
• Proficiency in MS Office Suite.
• Data analysis skills.
• Spanish proficiency is preferred.
• Strategic marketing experience is a plus.

Location & Compensation 📍💰

• Fully Remote (California, USA) – Must reside in California.
• Base Salary: $120,000 - $150,000 (This range reflects the full base salary; hiring at the maximum is not typical to allow for future growth). Final compensation will be determined based on location, skills, education, and experience, considering internal equity.

Benefits 🎉

LIBERTY Dental Plan offers a comprehensive benefits package, including:

• Competitive pay and savings options.
• Excellent 401k plan with employer matching and Roth IRA options.
• Affordable medical insurance with employer subsidy for dependents.
• 100% employer-paid dental and vision coverage (employee and eligible dependents for dental).
• Company-paid life and AD&D insurance, with supplemental options.
• Long-Term Disability coverage.
• Wellness program with company challenges and gym discounts.
• Employee Assistance Program.
• Generous vacation and sick leave with rollover options.
• 10 paid company holidays.
• Tuition reimbursement.
• Remote or hybrid work options (where applicable).

Additional Information ℹ️

• No relocation assistance or sponsorship is available.
• LIBERTY Dental Plan is an Equal Opportunity Employer.