Account Executive (Growth)

Responsibilities

• Increase the monthly revenue from accounts through SaaS upsells and cross sells.
• Upgrade customers to premium SaaS packages.
• Sell Workiz's embedded Communication and AI products to our existing software customer base.
• Become a product expert on Workiz’s suite of FSM, AI and communication offerings.
• Lead consultative sales processes, recommending and advising customers on the best-suited product upgrades or upsells.
• Manage a pipeline of potential upsell deals through phone calls, email campaigns, and scheduled meetings.
• Lead the entire upsell process, including product demonstrations, value proposition explanations, price negotiations, and closing the upsell.
• Assist customers with onboarding or migrating their communication platform to Workiz and optimizing related software configurations.
• Provide customer feedback to the product team regarding enhancement requests.
• This role requires a high degree of flexibility, supporting multiple teams and functions as needed.
• It demands adaptability, cross-functional collaboration, and the ability to pivot between responsibilities to meet evolving business needs.

Requirements

• 2+ years experience in sales or account management with a proven track record of exceeding goals.
• Strong written and verbal communication skills.
• Ability to establish rapport with customers at all levels, primarily via email and phone.
• Ability to multitask and manage a high volume of customer interactions.
• A creative problem-solving approach and excellent consulting skills.
• Strong work ethic and ability to adapt to rapidly changing environments.

Preferred Qualifications (Nice to Have)

• Previous experience selling SaaS or communication products.
• Knowledge of CRM software like Hubspot or Salesforce.
• Experience negotiating in a consultative sales environment.
• Previous work in Field Services or Field Service Management software.

Salary

• Salary range for this position is $80,000 - $93,000 OTE.
• Market-level compensation based on experience $85,000 - $93,000 On-Target Earnings.

Location

• This role is open to candidates in the San Diego, CA and Austin, TX areas only.
• This is a hybrid role working Tuesday, Wednesday, and Thursday in office and Monday and Friday working remote.

Benefits

• Workiz provides a comprehensive benefits package.
• Employee stock options.
• Medical, Dental, and Vision coverage options.
• Up to a 4% match on 401k contributions.
• Sick Leave: 5 days per year.
• Vacation Leave: 14 days per year plus 2 Floating Holidays to use each year.

About the Company

• We focus on empowering our team members, valuing each as a long-term investment.
• We emphasize the importance of ongoing growth, dedicated to nurturing and training individuals, enabling them to exceed expectations in both skills and responsibilities.
• At Workiz, we believe that great ideas come from anywhere.
• We support a collaborative environment and value open participation from individuals with different ideas, experiences, and perspectives.
• We believe having a diverse team makes Workiz a more interesting and innovative place to work, and we strive to make Workiz a welcoming and inclusive place for all.

How to Apply

• You won't just sell a product you believe in, you'll work alongside a team that makes every day exciting.
• Speak your mind. At Workiz, there are no bad ideas.
• We thrive on diversity of thought and love to see innovation take flight.
• Embrace the richness and learn from each other.
• Find your perfect rhythm with our hybrid model: 3 days on-site and 2 days remote working.
• We take our work seriously, but we know how to let loose and celebrate our wins.

Category

Sales & Business Development