Administrative Assistant

About the Company
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support.

Core Responsibilities

• Manage ongoing correspondence with insurance carriers and mortgage companies, ensuring timely follow-ups, supplement coordination, and accurate document submissions.
• Ensure contract and permit documentation are completed, signed, uploaded, and organized into the correct digital folders for compliance.
• Input daily project summaries, upload site photos, and maintain accurate records in the CRM platform for active construction and restoration projects.
• Utilize Buildertrend for data input, project tracking, and report generation to support internal teams and client transparency.
• Communicate effectively via email and phone with clients, internal teams, and external partners to provide updates and maintain workflow alignment.
• Maintain detailed administrative systems for insurance documentation, contracts, and project files to ensure smooth operations across active jobs.

Requirements

• Experience Level: Minimum 2.5-5 years of administrative support experience, preferably in construction, restoration, or insurance-related industries.
• Industry Knowledge: Familiarity with construction and/or restoration processes, insurance claim workflows, and permitting requirements strongly preferred.
• CRM Proficiency: Hands-on experience using Buildertrend or similar CRM or project management platforms for documentation, reporting, and communication.
• Technical Skills: Strong computer literacy with proficiency in MS Office Suite, cloud-based storage systems, and accurate data entry.
• Communication Skills: Excellent written and spoken English with the ability to draft professional correspondence and communicate clearly with diverse stakeholders.
• Detail Orientation: Highly organized, with strong attention to accuracy, ability to manage multiple tasks simultaneously, and maintain compliance documentation.

Benefits

• Competitive salary.
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.

How to Apply
Please attach your CV and we will be in touch for a confidential chat.

Category
Customer Service