Care Coach - LCSW
Aidaly
Full-time
Remote friendly
United States
$34 - $38 USD yearly
Job Description: Championing In-Home Care with Aidaly
In 2020, unpaid family caregivers devoted an estimated 34+ billion hours of care, contributing over $470 billion to the economy. With COVID-19 profoundly disrupting our care infrastructure, millions left the workforce to provide care at home. As baby boomers transition into retirement, the demand for home care services surges, making quality care harder for families to access and afford. Today, more than ever, families are compelled to provide complex care in the home, seeking a safer and more economical option for long-term care.
At Aidaly, we're on a mission to revolutionize in-home care for our most vulnerable populations. Our groundbreaking model empowers family caregivers to take center stage in delivering care and effectively addressing SDoH within the household. Aidaly equips family caregivers with essential training, unwavering support, and fair compensation, enabling them to provide high-quality care in the comfort of their own homes. By integrating technology and exceptional human support, our platform empowers families to keep their loved ones living within their homes and communities longer, simultaneously fulfilling a critical homecare workforce need.
Backed by an impressive $8.5m in Seed funding, we're backed by a distinguished group of investors, including SevenSevenSix, Scribble Ventures, Operator Partners, Primetime Partners, Precursor, and numerous angels possessing extensive fintech and healthcare expertise.
Responsibilities
- Collaborate closely with leadership to shape and implement our customer success strategy from the ground up, ensuring seamless execution.
- Conduct detailed health-based assessments and develop individualized care plans for patients.
- Provide comprehensive mental health care to up to 25-30 patients weekly, fostering their well-being.
- Document all interactions with patients meticulously, ensuring accurate and thorough documentation.
- Provide and maintain exceptional clinical oversight and ongoing coaching to family caregivers, supporting their growth and effectiveness.
- Create and conduct engaging group care sessions, fostering a supportive environment for patients.
- Maintain clinical systems, participate in clinical meetings, and adhere to established procedures, contributing to operational excellence.
- Build strong relationships by actively participating in community events and resource fairs, expanding our reach and impact.
- Contribute to marketing efforts aimed at growing our patient panel, leveraging your expertise to attract new clients.
- Develop educational materials and initiatives to enhance care quality, driving continuous improvement.
- Serve as a patient advocate, effectively communicating their needs and feedback to our executive team and cross-functional leads, ensuring their voices are heard.
- Collaborate across different functions to support company-wide initiatives, fostering a cohesive and high-performing team.
- Utilize technology effectively to maximize your impact and reach, leveraging telehealth software, video communication, and internal communication tools.
- Meet all background and regulatory requirements, ensuring compliance with relevant laws and regulations.
- Be authorized to work in the United States and demonstrate flexibility to work in different states, expanding our reach and impact.
Qualifications
- Active Licensed Clinical Social Worker in Arizona, with a valid Master's level degree and licensure (LCSW) and National Provider Identifier (NPI), maintaining good standing with your licensure.
- Demonstrated experience working in a healthcare setting and proficiency in utilizing telehealth systems.
- Sound knowledge of treatment planning, plan of care development, and effective follow-up procedures.
- Experience with mental health and/or substance abuse diagnosis, enabling comprehensive patient care.
- Familiarity with geropsychology, family therapy, and cognitive behavioral therapy, ensuring a holistic approach to patient care.
- Proven experience collaborating with clients to achieve desired goals, fostering positive outcomes.
- Ability to utilize comprehensive assessments, ensuring accurate evaluations of patient needs.
- Strong organizational skills with a knack for developing processes and systems, complemented by excellent executional capabilities and meticulous attention to detail.
- Demonstrated extreme ownership and pride in your work, consistently striving for excellence and delivering high-quality results.
- Mission-driven and empathetic, with a genuine passion for making a positive impact on the lives of others.
- Comfort with technology, including familiarity with telehealth software, video communication, and internal communication tools, enabling effective collaboration and communication.
- Meet all background and regulatory requirements, ensuring compliance with relevant laws and regulations.
- Ability to work in the United States with flexibility to work in different states, expanding our reach and impact.
- Proficiency in both English and Spanish, facilitating effective communication with diverse patient populations.
- Access to a private workspace at home that ensures patient safety and HIPAA compliance, fostering a secure environment for care delivery.
Compensation
Competitive hourly rate ranging from $34 to $38, commensurate with experience and expertise.
Employment
We offer flexible work arrangements, including full-time, part-time, and hourly positions, to accommodate your preferences. Independent contractors are also welcome to apply.
Application Process
Our interview process comprises two stages:
- Interview One: Focuses on social advocacy, assessing your passion and commitment to championing patient needs.
- Interview Two: Delves into market growth and strategic planning, evaluating your ability to contribute to our overall business strategy.
Join us at Aidaly, where you'll have the opportunity to drive meaningful impact in your community, gain invaluable exposure to all facets of a thriving business, and become an integral part of a high-performing, high-trust team that genuinely cares about each other's growth and development.