CRM Data Campaign Manager

🚀 CRM Data Campaign Manager - Remote (Lisbon, Portugal)

About the Company: MKTalent is recruiting for a client based in Lisbon, a CRM Data Campaign Manager.

Responsibilities:

• Selecting customers or customer segments based on marketing campaign briefs for targeted direct-to-customer (D2C) marketing and sales communications.
• Collaborating closely with Marketing Managers (campaign requestors) and other stakeholders on campaign development and implementation.
• Utilizing existing campaign management tools for workflow design, content, data integration, and customer consent checking for Email, SMS, and other D2C communication channels.
• Creating, further developing, and maintaining SQL series required for running marketing campaigns.
• Preparing reliable and timely data selections and campaign execution, ensuring quality control.
• Acquiring a deep understanding of complex data schemas within the Data Warehouse and identifying data sources.
• Supporting the optimization and improvement of D2C marketing performance metrics by advising relevant marketing and sales stakeholders.

What We're Looking For:

• 4-5 years of experience in Customer and CRM campaign data wrangling using SQL (understanding the difference between JOIN variations is essential).
• Experience in D2C communication send-out.
• Comfort with distributed data structures and the ability to quickly grasp new concepts.
• A sense of ownership, a proactive mindset, and strong communication skills, even in challenging situations.
• Experience in the telecommunications industry is preferred.
• Experience with Salesforce Marketing Cloud or other CRM software (HubSpot, Adobe Campaign, Microsoft Dynamics, etc.).
• Fluent in English (spoken and written). German is a plus.
• Understanding of IT processes.

What We Offer:

• 100% remote work regime.
• Meal allowance.
• Numerous benefits regarding schedule flexibility, holidays, etc.
• Integration into a large company in an international setting.