Croatian Speaking Hotel Reservations Agent - Work In Greece - Paid Relocation

Croatian Speaking Hotel Reservations Agent – On-site (Greece) | Salary not specified | Croatian & English

About the Company

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent.

Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to make sure customers are satisfied.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

Requirements

• Fluency in Croatian, both written and spoken.
• Experience in hotel reservations, customer service, or a related field is preferred.
• A strong interest in travel and knowledge of popular hotel services and destinations.
• Excellent communication and interpersonal skills aimed at delivering outstanding customer service.
• Able to effectively manage inquiries and resolve customer issues efficiently.
• Familiarity with CRM systems and standard office software applications.
• Self-motivated with the ability to work independently in a dynamic environment.
• Willingness to relocate to Greece with paid relocation support provided.

Benefits

• Competitive Monthly salary.
• Fully Paid Relocation Package.
• Monthly Performance Bonus.
• Fully Paid Training.
• Health Insurance.
• 2 Extra Salaries Per Year.
• And much more.

Category

Customer Service