Customer Lifecycle Data Steward

👋 Master Data Specialist - Hybrid (Lisbon, Portugal)

About Bose 🎧

At Bose, we're more than just sound engineers and developers – we're dreamers and creators. Our united goal is to craft unparalleled products and experiences that redefine customer expectations. We're dedicated to unlocking human potential through technology, enabling individuals to feel more, do more, and be more. Our dynamic team is motivated by real-world problem-solving and customer-centric innovation. If you're driven by the same passion for creating exceptional customer experiences and thrive in a collaborative Agile environment, we invite you to join our rapidly growing team.

What You'll Do

• Project-manage data-related initiatives, including leading complex cross-functional projects
• Leverage lean tools and other best practices to develop, adapt and refine Master Data operational processes, delivering customer outcomes effectively, efficiently and with quality
• Act as Subject Matter Expert for Master Data, take ownership of data integrity in key systems and assist in the definition and application of data standards and guidelines
• Collaborate with various stakeholders to gather and analyze business processes, identifying any requirements, and other opportunities for improvement and growth
• Implement change management across Bose: influence and make recommendations to the business on the importance of having good data quality. Deliver training/ coaching to the Master Data team
• Ensure continuous data quality and data standards compliance across the enterprise
• Implement internal controls
• Ensure proper cleansing data between systems, with the aim of assuring data quality within the systems and integrated systems sharing master data
• Build, implement and oversee Data Governance Policy and data management strategies, ensuring data accuracy and consistency across the organization
• Assist operational teams in resolving data quality problems with high complexity
• Work closely with the business & IT to ensure alignment of master data rules and requirements

What You'll Need

• Excellent Project management and Change management skills or proven track record to have successfully led and delivered tangible results of complex projects
• Advanced proficiency in customer master data (onboarding, maintenance, pricing, sell-through/ sell-out)
• Experience with data governance and solid understanding of data quality principles are essential
• Excellent communication skills, both written and verbal are crucial to collaborate with cross-functional teams and convey complex data concepts effectively
• Graduation in Computer Science, Information Technology, Business Administration or equivalent experience
• Advanced problem-solving abilities and attention to detail
• Ability to work in a collaborative and high pace environment are critical attributes for success in this role
• Can-do attitude and able to adapt to constant changes
• Critical thinking and strong interpersonal skills
• Experience in SAP, CRM & Salesforce are highly valuable

Interested?

For further information about the position please contact us via Careers_Portugal@bose.com.

Important Notes

• Thanks in advance for your application. After the online phase, the most successful candidates will be invited for an interview.
• In case you’re not contacted in the next 15 days, we will keep your application for future opportunities that may suit your profile best.
• Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
• If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com

Category: Data Analysis