Customer Service (m,f) Global Retailer: German

📞 About the Company

Work for a leading global home furnishings retailer as a Customer Support Advisor! This is a fantastic opportunity to join a dynamic team and make a real difference in customer experience.

🏡 Location & Start Date: Hybrid role in Lisbon, Portugal, starting November 6th (both work-from-home and on-site options available).

✅ What You'll Do:

• Provide top-notch customer service via inbound calls, acting as a brand ambassador.
• Share product information and aim to increase sales over the phone.
• Help customers with delivery questions, tracking, problem-solving, and stock checks.
• Fix technical issues and offer support for account management and software.
• Give quick and correct answers to customer questions in real time.

🙋 What We're Looking For:

• German C2, English B2

🎁 Benefits:

• Great pay based on your experience, skills, and how well you perform.
• Life Insurance
• Meal and Transport allowance
• Private health insurance

Job Category: Customer Service