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Customer Technical Support CR (Hybrid)

Simera
Full-time
Remote
United States

🤝 About Us We're a company focused on connecting talented individuals with ideal job opportunities. Our process is simple: apply, complete your profile, and let our talent advisors and AI platform guide you through the rest.

🚀 The Role

We're on the lookout for a Customer Technical Support Specialist who's great at communicating and can quickly learn new things. You'll be the go-to person for our clients, making sure their tech issues are sorted out smoothly while creating positive relationships.

🎯 What You'll Do

  • Provide top-notch client support with clear and easy-to-understand communication.
  • Quickly learn and use new technologies, always following the established procedures.
  • Develop and maintain strong relationships with clients to enhance their experience.

💪 What We're Looking For

  • Strong Communication Skills: You're a pro at communicating, both verbally and in writing.
  • Quick Learner: You can quickly learn new technologies and training materials.
  • Client Relationship Builder: You've shown you can build and maintain good relationships with clients.

🌎 Work Details

  • Work Type: Full-Time
  • Work Model: Hybrid (Expected to work 3 days at the offices in Costa Rica)
  • Location: Remote

Note: After applying, you'll receive a profile link within 24 hours.

Job Category: Customer Service