Danish Speaking Corporate Customer Advisor

Responsibilities

• Provide high-quality assistance to Danish-speaking corporate clients through various communication channels, including phone, email, and live chat.
• Respond to customer inquiries related to corporate accounts, product details, and service issues with efficiency and accuracy.
• Foster and maintain strong relationships with clients by understanding their needs and delivering exceptional service.
• Educate corporate customers about the company's products and services to enhance their experience with the brand.
• Keep detailed records of customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Gather and analyze customer feedback to continuously improve service offerings.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, especially in a corporate or B2B setting.
• Strong understanding of corporate customer needs with a professional approach to service.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service software and the Microsoft Office Suite.
• Ability to analyze problems and provide effective solutions in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

• Competitive Monthly Salary.
• Monthly Performance Bonus.
• Fully Paid Training.
• Fully Paid Relocation Package (Flight, Airport Transfer And Hotel).
• Health Insurance.
• Private Health Insurance.
• 2 Extra Salaries Per Year.
• And Much More.

About the Company

• Patrique Mercier Recruitment FR is presenting this opportunity.

Category

Customer Service