Category: Data Analysis
Responsibilities:
- Analyze complex datasets to uncover trends, patterns, and opportunities that support data-driven decision-making in a LLM-based customer support application
- Extract insights from both structured and unstructured data
- Build and maintain dashboards and reporting tools to monitor key business and product metrics, ensuring stakeholders have access to clear and accurate insights
- Help design and evaluate experiments (A/B tests), including statistical analysis and interpretation of outcomes
- Contribute to defining and refining KPIs, metric definitions, and data taxonomies that align with business goals
- Communicate findings through clear data storytelling, visualizations, and presentations to both technical and non-technical audiences
- Proactively identify opportunities to improve processes, uncover new insights, and drive efficiency through automation and scalable solutions
Requirements:
- Proficiency in SQL
- Fluency in Python
- Capability to communicate both in Portuguese and English
- Usage of LLMs as a performance-enhancing tool
- Initiative to learn, investigate, experiment, and self-manage
- Solid Data Visualization and storytelling skills
- Ability to collect, organize, analyze, and disseminate significant amounts of information in a clear and concise manner
- Experience with unstructured data analysis
- Strong knowledge of statistical analyses and methodologies
Preferred Qualifications (Nice to Have):
- Experience with BigQuery as a SQL and as a data warehousing service
- Knowledge of ETL frameworks like Airflow
- Familiarity with trace analysis methods (Langfuse, Deepeval, Langsmith, etc.)
- Experience with vector database tools like PGVector
About the Company:
CloudWalk is an AI-first fintech building its own technology to bring justice to the broken payment system in Brazil.
We work in the finance sector, a very traditional field, but we try to do things differently.
Diversity and Inclusion:
We believe in social inclusion, respect, and appreciation of all people. We promote a welcoming work environment, where each CloudWalker can be authentic, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability, or education.
Recruiting Process Outline:
- Online assessment: an online test to evaluate your basic programming skills and logical reasoning
- Case: an open-ended technical case where you'll have the chance to put your abilities to test
- Technical interview and case presentation
- Cultural interview
If you’re not interested in doing a real technical assessment or engaging in an honest conversation, don’t apply.