Dutch Customer Advisor for NIKON - Lisbon, Portugal 🇪🇺 | Lisbon, Portugal 🇵🇹
🔎 About the Role
Want to join a support team for one of the most respected photography brands?
Nikon, a global leader in advanced opto-electronics and precision technology, known for its amazing cameras and binoculars, is looking for a Dutch Customer Advisor to join their team in Lisbon, Portugal.
🎯 What You'll Do
- 📞 Support customers via phone and email by answering questions about Nikon products and services.
- 💡 Offer solutions to customer requests by identifying and troubleshooting issues with available resources.
- 🤝 Build positive relationships with customers, answering questions in a courteous, friendly, and professional manner.
- 🏆 Meet and surpass service quality goals, compliance regulations, and productivity targets.
- 🌟 Create exceptional customer experiences that people value and we can be proud of.
- 🤝 Follow management's direction and provide helpful feedback.
💪 What We're Looking For
- 🇳🇱 Native or proficient level of Dutch (C2).
- 🇬🇧 Advanced level of English (at least C1), both spoken and written.
- 🗣️ Strong communication skills, including excellent phone conversation skills, attentive listening, and exceptional writing skills.
- 🔎 Analytical and problem-solving skills with a keen eye for detail.
- 🧠 Desire to learn and grow, being a curious and resourceful problem solver.
- 💻 High-speed internet access and a suitable home office environment for remote work.
- 🇵🇹 Must hold EU citizenship or a valid work permit for Portugal.
- 📍 Be a local candidate or open to relocating to sunny Lisbon, Portugal.
🎁 Perks & Benefits
- 💰 Signing bonus.
- 🏡 Relocation package (if applicable).
- 💵 Competitive wages.
- 🎓 Paid professional training.
- 🛍️ Employee discounts.
- 🏥 Private healthcare & dental insurance (after six months of employment).
- 🚀 Growth opportunities through various development programs.
- 🎉 Fun and engaging company-wide initiatives, including the EverBetter wellness program.
- 💼 Job stability.
- 🧠 Life-long skills and experience.
- 🤝 Excellent work culture.
🚀 Go Further with Foundever™
We believe in providing memorable experiences for our employees. With us, you can enhance your quality of life and advance your career.
Ready to join our team? Apply today!
Job Category: Customer Service