Dutch Customer Advisor in Greece (Remote)

Responsibilities

• Deliver exceptional support through multiple channels: phone, chat, email, and social media.
• Help customers with account setup, verification, login, payments, and technical concerns.
• Serve as a reliable contact point, especially for sports-related client inquiries.
• Address feedback and issues with empathy and professionalism.
• Communicate clearly to build trust and lasting relationships with clients.
• Ensure every interaction aligns with internal policies and quality standards.
• Share insights and suggest process improvements to enhance the customer journey.

Requirements

• Fluent in Dutch (C2 level).
• Fluent in English (B2 level).
• EU Citizenship or Greek Residency Card.
• 0 to 1 year experience in customer support.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow.

Benefits

• Competitive Salary: Attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions.
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results.
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Remote Work: Enjoy the flexibility of working from home.
• Relocation Package: Receive support if relocating to ensure a smooth transition.

Location

Remote within Greece. Relocation to Greece is required for this role.

How to Apply

Apply today, and let’s connect!

Category

Customer Service