🗣️ About the job:
(Dutch) Customer Care Advisor
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Type of position: Full-time position
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Key Languages: Fluent level of Dutch, Proficiency in English
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Sector: Customer Service
🏢 About our Client:
Work with one of the most multicultural companies in Lisbon! If you're looking for a new challenge in sunny Lisbon and want to become a customer service superstar, this role is for you!
As a Customer Care Advisor, you'll help clients solve their problems by offering the best options or information on the product/service.
🎁 The Offer:
- Receive and reply to customer requests by online chats, emails, and incoming calls
- Analyze client issues and provide needed information
- Guide customers through contract terms and conditions
- Provide high-quality assistance
- Offer additional help or support
- Record every interaction to provide the best customer experience
✅ Requirements (What we're looking for):
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Fluent in Dutch, proficient in English
- Natural talent for assistance and customer service
- Excellent communication skills and good judgment
- Maintain high confidentiality with all data
🚀 Benefits:
- Competitive salary with monthly bonuses
- Meal allowance & health insurance
- Monthly team building activities
- Growth & Learning opportunities within the company
📦 Relocation: A relocation package, including a shared apartment, is available if needed.
➡️ The Process:
- Submit your application with an updated CV
- Receive a call from our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey!
Job Category: Customer Service