EDI Systems Analyst II

Responsibilities

• Collaborate with internal and external customers to elicit business requirements and develop workable solutions.
• Leverage appropriate modeling techniques to elicit requirements for software development.
• Recognize inconsistencies and gaps in complex business processes for electronic Claims, Enrollment, Remittance Advice, Eligibility, and similar functions.
• Assist in planning activities and development of business case documents and User Stories.
• Through research and analysis, identify systems impacted by requirements, possible interfaces, cross-team dependencies, and affected lines of business.
• Translate business needs and technical requirements by authoring clear agile User Stories and Features.
• Serve as a liaison between technical teams and users, stakeholders.
• Collaborate with business stakeholders, architects, developers, analysts, and testers to drive end-to-end solutions.
• Perform root cause analysis.
• Build, sustain, and leverage relationships with persons within the area of immediate responsibility.
• Assist QA in preparation of test scenarios, test data, research errors, and troubleshoot stuck files.
• Set day-to-day objectives and deliver job responsibilities that may vary outside typical norms or practices.
• Work consists of tasks that are occasionally not routine, often working independently, and requires applying discretion within established operational boundaries and procedures.
• Make adjustments to work methods to solve problems that may not be immediately evident in existing work processes and systems, using references or help from norms and standard procedures when necessary.
• Participate in feature refinement meetings.
• Create and write user stories from features.
• Refine written user stories with team members.
• Take a proactive role in promoting and enforcing effective requirements gathering and documentation practices.
• Perform any other job duties as requested.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business Administration or related field or equivalent years of relevant work experience is required.
• Two (2) years of experience in requirements management is required.
• Two (2) years of experience working in EDI, Facets, CCA, SAP, CRMs or other similar enterprise systems is required.
• Familiarity with the healthcare environment (Medicaid/Medicare) is required.
• Ability to establish effective working relationships with stakeholders at all different levels.
• Proficient in all areas of requirements elicitation (facilitation, process modeling, requirements documentation).
• Experience in creating and writing technical specifications within an agile framework: Epic, Feature, Story, and Task.
• Understands key components of good story writing to enable adaptation of standard industry formats and approaches for effective use.
• Understanding of project lifecycles coupled with the software development lifecycle, including processes, techniques, continuous delivery, tools agile, test-driven development, and waterfall.
• Thorough understanding of business analysis principles.
• Flexibility during organizational and/or business changes.
• Effective problem-solving skills with attention to detail.
• Ability to develop, prioritize and accomplish goals.
• Strong interpersonal skills including excellent written and verbal communication skills, listening, and critical thinking.
• Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment.
• Ability to handle multiple tasks and projects in parallel.

Preferred Qualifications (Nice to Have)

• EDIFEC’s Platform Experience is preferred.
• Experience designing interfaces and/or mocking up user interfaces to support and display the information in multiple UI disciplines (Web, Mobile, Client Server, etc.) is preferred.
• Familiar with Agile process and ceremonies.
• Certifications around core technical systems: Facets, CCA, SAP, CRMs or other similar Enterprise systems that mimic those CareSource invests in.
• Certifications around Agile, SAFE, or the Business or System Analyst role is preferred.

Salary

• Compensation Range: $70,800.00 - $113,200.00.
• May qualify for a bonus tied to company and individual performance.

Working Conditions

• General office environment; may be required to sit or stand for extended periods of time.

About the Company

• CareSource is an Equal Opportunity Employer.
• Dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

Category

Software Development