Responsibilities
- Identifies, qualifies, sets meetings, creates proposals, and closes potential customers who would benefit from DDI’s EVR program.
- Contact methods include phone, email, campaign mailers, and traveling to dealerships.
- Serves as Project Manager for incoming new customers.
- Tracks all new sales communications in CRM for future follow-up.
- QA all incoming contracts and enrollment forms prior to sending to the Contract Department.
- Updates CRM records and follows-up with all customer communications.
- Coordinates the ongoing management and support of the customer.
- This includes handing off day-to-day management to an Account Manager, periodic customer visits to ensure satisfaction, and becoming the liaison for major issues which could arise during the business relationship.
- Responds to sales communications (phone, email, fax), which includes sending information via email about the Premier EVR, pricing, state information, and demonstrations.
- Designs/develops marketing materials to include competitive analysis and other items to be used at conferences, marketing campaigns, Constant Contact email blasts, or DDI partnership collateral.
- Represents DDI at functions which include Dealer Trade Shows and events, on-site customer presentations, and national conferences.
- Plays a key role in the design and development of all marketing materials for special events such as DDI Road Shows for Dealers.
- Assists in the development of internal campaigns.
- Designs/develops/updates documentation or presentations which includes pre-fillable forms, contracts, checklists, customer presentations, etc.
- Performs demonstrations and/or trainings of the Premier EVR system, per customer requests (new and existing).
- Compiles target market lists through research and analysis of information from a variety of sources.
- Provides support to the Director of Sales for various projects to include pricing and contract management and negotiation.
- Assists with maintaining partnerships/relationships with trade associations.
- Performs other requests/directives issued by the Director of Sales.
Requirements
- Bachelor's degree and 2–3 years of experience in the sales field or an acceptable combination of education and experience.
- Skilled in proven sales techniques and practices to include appointment setting, presenting proposals, and closing of the customer.
- The ability to address problems in a wide range of situations and seek solutions in a fair and consistent manner.
- Excellent written and oral communication skills; writes clearly and reads and interprets written information; presents numerical data effectively; speaks clearly and listens to ensure clarity of ideas.
- Balances team and individual responsibilities; contributes to building positive team spirit.
- Treats people with respect; works with integrity and ethically, upholds organizational values.
- Prioritizes and plans work activities and uses time efficiently.
- Observes safety and security procedures and uses equipment and materials properly; monitors own work to ensure quality; demonstrates accuracy and thoughtfulness.
- Consistently at work and on time; follows instructions and responds to management direction taking responsibility for own actions.
About the Company
DDI Technology, a wholly-owned subsidiary of IAA and RB Global, Inc., provides a complete automotive titling and registration suite for financial institutions and dealers dedicated to excellence. DDI continues to focus on superior products and professional and consulting services in the areas of Electronic Liens and Titles. This position is responsible for working in conjunction with and under the direction of the Director of Sales for the overall development and implementation of DDI’s sales, marketing, and branding strategies. Must maintain up-to-date knowledge of all aspects of DDI’s Electronic Vehicle Registration products and services. Must continuously work in a team environment to ensure customer satisfaction.
Location
The ideal candidate will reside in the state of West Virginia.
Category
Sales & Business Development