Field Auto Adjuster - Staten Island, NY

🏢 Allstate

Allstate protects families and their belongings. For over 90 years, we've been innovating to meet evolving customer needs – from advocating for safety features to leading in pricing and technology. Join our team and make a difference!

🤔 What You'll Do:

• Customer Service Expert: Provide compassionate, clear, and committed support to customers during the claims process. Lead with empathy.
• Investigator: Independently investigate auto claims, reviewing damage and interpreting policies to determine coverage.
• Effective Communicator: Use various methods (phone, email, video chat) to keep customers informed and efficiently address their needs.
• Negotiator: Evaluate and negotiate claim settlements with customers, vendors, and third parties, adhering to legal and business standards. Handle complex situations effectively.
• Problem Solver: Utilize various tools (estimating software, job aids, settlement platforms) and critical thinking skills in a fast-paced environment.
• Recorder: Maintain accurate and timely documentation of all claim activities within our claims system. Protect the company financially by adhering to policies and agreements.
• Write estimates directly at customer homes, repair shops, or tow yards. This includes repairable estimates, total loss assessments, and virtual inspections.

✅ What You'll Need:

• Required: 18+ months experience in auto collision estimating using CCC or Mitchell. Valid driver's license. Willingness to travel within Staten Island.
• Preferred: Active Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License (Sign-on bonus eligibility).
• Proficient written and verbal communication skills.
• Strong attention to detail.
• Comfort with technology and various claims processing platforms.
• Excellent time management and organizational skills.

💰 Perks & Benefits:

• Competitive salary ($52,260 - $92,790 annually, based on experience).
• Company car (based on mileage guidelines; mileage reimbursement for personal vehicle use until guidelines are met).
• Comprehensive benefits package (time off, healthcare, retirement, etc.) from day one.
• Flexibility in scheduling.
• Initial and ongoing training.
• $1000 Sign-On Bonus (for eligible candidates with required active licenses; previous Allstate employees are not eligible).

📍 Location & Other Details:

• Onsite position in Staten Island, NY. Requires travel within Staten Island.
• May require 1-week of training in Wheeling, IL.
• Licensing requirements may apply (adjuster and/or appraiser license within 60 days of hire; support provided).

➡️ Apply Now!

About Allstate:

Allstate is a leading provider of insurance and financial products, committed to helping people protect what matters most. We offer a supportive and inclusive work environment where employees can thrive and make a real impact. We value diversity and inclusion and are an equal opportunity employer.