First Party Claims Associate

Description
This position will work directly with insurance adjusters via phone or email for obtaining necessary information for coordination of benefits. Teamwork will be essential for this position. Representatives will need great communication and organizational skills to gather and notate information from insurance and/or attorneys. Position will require thorough and detailed individuals to ensure all information is translated for follow up.

Essential Duties

• Answering inbound calls and making outbound calls, while demonstrating proper phone etiquette and HIPAA compliance
• Obtaining accident details
• Properly noting the account and dropping tasks to the correct department
• Verifying first party claims and status with adjusters

Qualifications

• High School Diploma and GED
• Strong Knowledge of computer skills and typing
• Intermediate knowledge of Outlook, Excel, and PowerPoint
• Dependable and Detailed individuals with organizational skills
• Great Communication skills

Recommended Qualifications (Nice to Have)

• 1 or 2 years experience with telephone communications