Fraud Prevention Investigator

🏢 University of Maryland Global Campus (UMGC)

🕵️‍♀️ About the Role

The Fraud Prevention Investigator reviews fraud prevention reports, analyzes alerts from detection tools, and takes steps to mitigate fraud and information security risks. You'll identify patterns and trends, compile actionable data, and maintain detailed records of suspicious activity. This role also involves collaborating with management and training internal teams.

🎯 Responsibilities

• Investigate accounts for suspicious activities, including academic and financial fraud.
• Review academic and financial transactions, student behavior, and referrals.
• Collaborate on refining fraud prevention policies, procedures, and processes.
• Review identity theft complaints and ensure complete documentation.
• Lead document review for student accounts.
• Gather documents for external requests and subpoenas.
• Deliver training on system solutions and fraud prevention best practices.
• Serve as a subject matter expert on fraud prevention tools, systems, and policies.
• Escalate issues to Legal and/or relevant agencies.
• Manage critical cases to resolution.
• Perform other job-related duties as assigned.

✅ Requirements

• Bachelor's degree from an accredited institution.
• Three years' experience as a paralegal, investigator, or in forensic accounting/auditing.
• Excellent attention to detail and follow-through.
• Proficient data analytic skills.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills; strong documentation skills.
• Strong interpersonal skills; ability to collaborate effectively with colleagues and external agencies.
• Adherence to controls and standards.

➕ Preferred Experience

• Master's degree from an accredited institution.
• Experience with Federal Title IV Financial Aid.
• Experience with Tableau, PeopleSoft, and Salesforce.
• Experience with enterprise-level fraud detection and investigation software.

💼 Benefits

• Generous Time Off: 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Part-time rates are prorated.
• Comprehensive Health Coverage: Health, vision, dental, and prescription plans for individuals and families.
• Insurance Options: Term Life, Accidental Death & Dismemberment, and Long-Term Disability (LTD) insurance (LTD not available for part-time employees <0.5 FTE).
• Flexible Spending Accounts: For medical and dependent care expenses.
• Retirement Plans: Optional Retirement Program (ORP) or Maryland State Retirement and Pension System (MSRPS). Supplemental plans (401k, 403b, 457b, and Roth options) are also available; the university does not provide matching funds.
• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible after two years of service. Part-time employee benefits are prorated.

🏢 About UMGC

The University of Maryland Global Campus (UMGC) is an equal opportunity employer committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation, or veteran status.

♿ Workplace Accommodations

UMGC is dedicated to creating a welcoming and inclusive environment. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, contact employee-accommodations@umgc.edu.

➡️ Apply Now