About Sitel Group®
Sitel Group® is a global leader in customer experience (CX) products and solutions. We partner with the world's best-loved brands to build stronger relationships with their customers. We have 100,000 people around the globe working from home or from one of our CX hubs, securely connecting brands with their customers over 4.5 million times every day in 50+ languages.
Join our team and help to build the world’s most loyal travel community!
What you'll do:
- Be the first point of contact for potential new Airbnb customers, introducing services and advising them.
- Communicate friendly and efficiently with customers, providing relevant information.
- Analyze customer situations and assess property features.
- Organize meetings between potential customers and City Managers.
- Proactively work to meet targets and goals.
What you'll need:
- Native or proficient level of French (C2)
-
Advanced level of English (at least C1), both verbal and written.
- Strong communication skills, with excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Desire to learn and advance, be a curious investigator and problem solver.
- High-speed internet access and appropriate conditions for remote work.
- Must hold EU citizenship or a valid work permit for Portugal.
- Be a local candidate or willing to relocate to Portugal.
What we offer:
- Competitive wages and stability
- Private healthcare & dental insurance (after six months of employment)
- Continuous learning/development opportunities and competitive career opportunities
- A safe, friendly, creative, innovative, and technological organization
- International and multicultural environment
Join the #SitelLife and apply today at jobs.portugal@sitel.com.
#SitelLife #CustomerService #Airbnb #RemoteWork #Portugal #French #English
Category: Customer Service