🇫🇷 French Customer Advisor - Remote (Lisbon, Portugal) | | French & English
Come and work with us!
Do you want to contribute to an outstanding customer representative service? Are you French native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment?
We have the perfect opportunity for you!
Join our French Customer Advisor team and make a real difference in the lives of our customers.
What you'll do:
- Provide first contact resolutions to customer queries.
- Offer specialized customer support through written and phone communication.
- Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
- Meet and exceed our customer service quality goals, compliance regulations, and productivity targets.
- Create amazing customer experiences that people value and we are proud of.
- Follow the direction of management and provide feedback.
What you'll need:
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
Benefits:
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Category: Customer Service