👋 About Foundever
Come and work with us.
🚀 What You'll Do
As a customer advisor specialist, your daily responsibilities will include:
- Providing first contact resolutions to customer queries
- Offering specialized customer support through written and phone communication
- Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
- Meeting and exceeding our customer service quality goals, compliance regulations, and productivity targets
- Creating amazing customer experiences that people value and we are proud of
- Following the direction of management and providing feedback
🔎 What We're Looking For
To succeed in the role, you will need to have:
- Native or proficient level of French (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
- Analytical and problem-solving skills with strong attention to detail
- A desire to learn and advance, be a curious investigator, and problem solver
- High-speed internet access and appropriate conditions for remote work
- Must hold EU citizenship or a valid work permit for Portugal
- Be a local candidate or willing to relocate to Portugal
🎁 Perks & Benefits
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
💼 The Role
Go further with Foundever™. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Job Category: Customer Service
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