French Customer Support

About the Role

Join our team as a French Customer Support Advisor in the heart of Porto! You'll work in modern and comfortable offices, just a stone's throw from a metro station, making getting to work a breeze.

Enjoy a dynamic environment where you can help clients, find personalized solutions, and be part of a culture that values excellence.

What You'll Do

• 📞 Answer incoming calls from clients.
• 👋 Welcome and advise clients.
• 💡 Propose personalized solutions for each call.
• 🤝 Embrace our company culture and share it with your colleagues.

What We're Looking For

• 🇫🇷 Fluency in French (native or bilingual)
• 💻 Proficiency with computer tools
• 🗣️ Excellent communication and argumentation skills
• 💪 Proactive, dynamic, diligent, and responsible

Why Join Us?

• 💰 Salary: €1,400 gross monthly (based on 12 months)
  • €930 gross base salary over 14 months
  • Guaranteed bonus of €100 gross or more for the first 3 months (depending on objectives met)
  • €9/day meal allowance (net, on a meal card)
  • Reimbursement of up to €40 for public transport (upon presentation of a monthly subscription)
• 🎉 Additional Benefits:
  • Permanent contract (CDI) with a 3-month trial period
  • Monthly bonus based on achieving team objectives (unlimited potential)
  • Free health and provident insurance after 3 months of employment
  • Smartphone provided after 1 year of service, with renewal after 3 years
  • Relaxed work atmosphere with many activities
  • Annual salary increase based on clear and objective criteria

No prior experience in customer service is necessary! We provide specialized and paid training from day one to all new hires. We'll also support you until you feel confident and independent, ensuring high service quality standards.

Ready to Join Our Team?

Send your CV in French to: oliver.ohrenstein@cbtalents.com

Job Category: Customer Service