👋 About the Role We're searching for a friendly and customer-focused individual to join our team as an Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, your main task will be to make sure our Italian-speaking customers have a positive and easy experience. You'll be the go-to person for answering customer questions and solving any issues they might face via email and phone calls.
🌍 Location: Lisbon, Portugal 🏢 Work Model: Onsite
🔎 What We're Looking For
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Italian: C2 level
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English: B2 level
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Customer-Centric Mindset: You truly care about delivering excellent customer experiences.
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Communication Skills: You're a skilled communicator, both verbally and in writing.
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Problem-Solving: You enjoy finding creative solutions to customer challenges.
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Adaptable: You thrive in a fast-paced and dynamic environment, able to juggle multiple tasks at once.
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Basic Computer Skills: You're comfortable using standard computer programs.
🤝 Why Join Our Team?
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Competitive Salary: We offer a competitive compensation package.
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Growth Opportunities: We believe in supporting your career development and growth.
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Supportive Team: You'll be part of a welcoming and diverse team.
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Training & Development: We provide comprehensive training and ongoing learning opportunities to help you succeed.
Additional Info: Please upload your CV/Resume in English
Job Category: Customer Service