🚀 Marketing Analyst - Hybrid (Lisbon, Portugal)
What you’ll do
- Manage Retail and Digital transformation, efficiency projects.
- Identify new opportunities for developing retail, that could increase customer experience.
- Implement digital transformation projects.
- Implement skyline efficiency projects in retail.
- Develop new platforms that lead to more empowerment of the sales channels (e.g., Renewals and retention projects).
- Develop and execute action plans to deliver and grow sales and operations performance.
- Drive high NPS through delivering excellent end-to-end customer experience.
Who you are
- Bachelor’s or master’s in Management, Marketing, or similar.
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> 5 years of experience.
- Experience in retail and/or telesales industry.
- Digital and technology-oriented mindset.
- Data analysis skills.
- Strong intuition about consumer behavior and motivation.
- Strong written and verbal communications, persuasion skills, and the ability to influence behaviors.
- Great project management and organization skills, and the ability to deal with different stakeholders and challenges simultaneously and under pressure.
- Critical thinking and problem-solving orientation.
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Portuguese/English Language proficiency.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone, we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom, or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Job Category: Marketing