Member of Product Design, Core Experience

Job Category: Design

At Anchorage Digital, we're building the world's most advanced digital asset platform, enabling institutions to engage with crypto.

Anchorage Digital is a crypto platform that empowers institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. As the home of Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions via Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.

Funded by top institutions like Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with a Series D valuation exceeding $3 billion, we were founded in 2017 in San Francisco, California. We have offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota.

🎨 The Role

Product Designers at Anchorage Digital develop a deep understanding of the products we build and the problems we solve to create new patterns that meld traditional financial workflows with the world of crypto.

We design solutions to questions with no precedent for institutional users. How do we make the experience of sending funds secure, but also highly efficient? How do we balance the human need for privacy with the open and transparent nature of the blockchain? How do clients express their opinion in on-chain proposals with the newest digital assets?

As a Member of Product Design for Core Experience, you'll focus on creating intuitive and scalable solutions that integrate seamlessly within Anchorage's ecosystem, ensuring operational efficiency and security. You’ll be part of a team focused on working on the admin experience while also supporting the business and establishing foundational work that enables other teams to build upon it (e.g., authentication, access management, modules, and other core SaaS product features).

We have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the Member of Product Design role:

⚙️ Job Responsibilities

• Pair with Product and Engineering to do research and engage with customers, explore a broad range of solutions, concepts, and detailed designs, and narrow down to the best solution using strong rationale.
• Be able to anticipate gaps and opportunities in customer understanding that drive real business impact and think strategically about long-term decisions.
• Be very proficient with sketching, flow diagrams, interface design tools, and prototyping tools, and use these regularly in their daily work.
• Design connected, holistic, and modular systems that help us move faster in the future.
• Lead large, strategic, and complex projects or processes, or open-ended and ambiguous problems that peers, technical leads, and managers agree are significantly challenging or have a clear impact on the success of Anchorage. Apply conceptual thinking to understand the issues and their implications.
• Break down complex projects into simple initiatives and processes that can be effectively built and maintained by the team. Prioritize work within the team or project, and help others understand the value of what they are contributing to.
• Understand how their product impacts other products and departments, drive alignment with the broader Product, Design, and Engineering team.
• Impact business direction through the development and design of innovative services or products.
• Collaborate with multiple layers of stakeholders to turn the team strategy into a product vision.
• Promote a shared understanding of the needs of Anchorage and strategic direction to rally teams. Develop and implement programs, projects, and processes aligned with Anchorage's strategic direction and needs.
• Communicate complex issues clearly and credibly across a wide range of audiences, and partners with other senior members to re-communicate vision, mission, and strategy, as well as positive impacts for clients and for our roadmap.
• Leverage highly effective communication skills. Write and present concisely and clearly, use storytelling to communicate the work in an engaging way.

✅ What We’re Looking For

• 5+ years of experience in designing world-class complex enterprise products.
• Experience building scalable systems and core product functionalities.
• Can define the strategy and solve complex challenges across iOS and Web to turn simplicity out of complexity.
• Ability to take ownership of the design process, think holistically, and articulate design decisions that deliver both user and business value.
• Deep understanding of how to create usable, accessible modular designs that can scale.
• Excellent communication and proven ability to lead in cross-functional environments.
• Experience partnering with product managers and engineers to develop the strategy and rationale for product features.
• Able to give, receive feedback, and guide other designers.
• Some special combination of the following: creative, humble, detail-oriented, self-aware, curious, thoughtful, and tenacious.
• A compelling portfolio of work that demonstrates high-quality design work and tells a story that you are a design thinker.

✨ Nice to Have

• Experience building financial or crypto products.
• Experience working in Core or Foundation teams within B2B SaaS products.
• Experience working in highly regulated industries.

🤝 About Anchorage Digital: Who We Are

The Anchorage Village, as we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy.

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences, and we believe being open about who we are allows us to do the best work of our lives.

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

Protecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here.