Microsoft Public Sector Client Account Executive

Description

As a Public Sector Client Account Executive, you can expect to:

• Build and maintain strong relationships with existing HSO clients while actively looking for opportunities to upsell and cross-sell additional services.
• Position HSO in identifying new opportunities for upselling additional services and solutions to existing Public Sector clients in the Microsoft ecosystem.
• Develop and manage all phases of the existing client sales cycle, including managing contract renewals and negotiation terms to maximize client retention.
• Advocate for clients or serve as an Executive Sponsor, representing their needs and feedback to inform product and service adjustments.
• Provide clients with useful ideas on new Microsoft technologies and updates that can benefit their business or solve unique Public Sector industry client problems that position the value of HSO.
• Develop strategic accounts and adjust sales strategies that prioritize client retention, customer satisfaction, and the expansion of existing accounts.
• Use a consultative sales approach to solve client problems and position the value of HSO.
• Work proactively and independently as a hunter within existing clients, developing relationships, driving new business by showing how HSO can continue to meet our clients' business needs.
• Work with sales and technical teams to propose enhancements or expansions to clients' current technology tools and environments.
• Use your previous Microsoft and Public Sector experience to manage and grow existing client accounts.

You’re Great At

• Serving as the main point of contact for assigned clients, fostering strong and lasting relationships.
• Identifying Public Sector industry trends, competitor activities, and market changes.
• Building and maintaining strong relationships with existing Public Sector clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs.
• Identifying new business opportunities within existing clients, proactively generating leads through various methods, including internal networking, referrals, or client loyalty.
• Monitoring and proactively addressing any issues or concerns, working closely with internal teams to resolve challenges quickly, making sure of satisfaction with the products or services.
• Managing contract renewals and negotiating terms to maximize client retention.
• Regularly communicating with clients to provide updates, share useful ideas, and use your sales knowledge of existing Microsoft solutions aligned to the Public Sector industry to effectively position HSO.
• Preparing and delivering regular reports on account status, including key performance indicators and milestones.
• Staying current on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and Public Sector industry.

Requirements

• Degree in Business, Computer Science, or a related discipline or equivalent education.
• Four or more years of experience in cross-selling and upselling Microsoft Business Applications and/or Cloud or related services.
• Established prior sales experience selling Enterprise Solutions in the Microsoft ecosystem.
• Proven experience in closing business for business applications/technology sales as a Client Account Executive.
• Excellent communication, negotiation, and interpersonal skills.
• Direct Public Sector experience, with the ability to understand and explain clients' unique business challenges and propose relevant solutions.
• Detail-oriented with strong organizational and time-management skills.
• Ability to thrive in a dynamic and entrepreneurial environment and to work with a team.
• Ability to travel 30% or more.

Benefits

• Competitive pay with performance-based bonus.
• Generous paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match.
• Benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.