👋 Norwegian Customer Advisor - Onsite (Lisbon, Portugal) | Signing Bonus & Relocation Package | Norwegian & English
About Foundever
Foundever is a leading provider of customer experience solutions. We are a global company with a passion for delivering exceptional customer service. We are looking for a talented and motivated Norwegian Customer Advisor to join our team in Lisbon, Portugal.
What You'll Do
- Support customers by answering their questions regarding Nikon products and services via phone and email.
- Offer solutions for customer demands by identifying and troubleshooting with the available resources.
- Build meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner.
- Meet and exceed service quality goals, compliance regulations, and productivity targets.
- Create amazing experiences that people value and we are proud of.
- Follow the direction of management and provide feedback.
What You'll Need
- Native or proficient level of Norwegian (C2).
- Advanced level of English (at least C1) both verbal and written.
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Desire to learn and advance, be a curious investigator and problem solver.
- High-speed internet access and appropriate conditions for remote work.
- Must hold EU citizenship or valid work permit for Portugal.
- Be a local candidate or willing to relocate to Lisbon, Portugal.
Benefits
- Signing bonus.
- Relocation package.
- Competitive wages.
- Paid professional training.
- Employee discounts.
- Private healthcare & dental insurance (after six months of employment).
- Growth opportunities through various development programs.
- Fun and engaging company-wide initiatives, including our EverBetter wellness program.
- Job stability.
- Life-long skills and experience.
- Excellent work culture.
Join Foundever and make a difference! We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!
Job Category: Customer Service