🔎 About the Role
At IBM, we're more than just a company – we're a place where people build, design, code, consult, and innovate. We collaborate with clients to solve some of the world's toughest challenges. If you're ready to lead in the new era of technology, we want to hear from you!
🎯 What You'll Do
- Guide software and services sales representatives through technical product demonstrations (primarily remote, occasionally in-person).
- Support customer success managers by guiding them on the best ways to deploy Manta for clients.
- Collaborate with expert labs and partners to design and implement lineage and metadata harvesting solutions using Manta.
- Help articulate the value of solutions during trials and proofs-of-concept (POCs) by guiding prospects through installation, configuration, and troubleshooting.
- Develop creative solutions for integrating technologies that aren't natively supported.
- Contribute to the product roadmap by gathering customer and prospect feedback, improvements, and feature requests, and sharing them with the product and development teams.
- Document best practices and advanced configurations in knowledge bases (KBs) and how-to articles.
💼 What We're Looking For
-
Required:
- Bachelor's degree.
- Minimum 4+ years of experience in the data or metadata field.
- Familiarity with data management concepts.
- Minimum 4+ years of experience in customer-facing roles (e.g., technical account manager, customer success, technical sales).
- Strong understanding of typical customer environments, including APIs, databases, ETL, and reporting tools.
-
Preferred:
- Hands-on experience with SQL, Python, APIs, data integration, or reporting tools.
- Ability to quickly adapt to new environments.
- Experience in troubleshooting and log investigation.
- Experience troubleshooting integration issues across multiple applications/technologies.
- Ability to apply learned experiences to new scenarios.
🎓 Education
-
Required: Bachelor's Degree
-
Preferred: Master's Degree
🏢 About IBM Software
IBM Software helps businesses use AI and data effectively. We make it possible for organizations to become more agile, productive, and resilient. Our hybrid cloud platform is a robust foundation for leveraging data and extending AI throughout a business.
🤝 Why IBM?
At IBM, we believe in continuous growth, innovation, and trust. We encourage courage, experimentation, and collaboration. Our team members are growth-oriented, curious, open to feedback, and eager to learn new skills. We value diverse perspectives and strive to deliver exceptional outcomes for our customers.
🌍 Location
Multiple Cities, Portugal
📝 Employment Details
-
Job Category: Offering Management
-
Employment Type: Full-Time
-
Contract Type: Regular
-
Position Type: Professional
-
Travel Required: No Travel
-
Company: (0110) Companhia IBM Portuguesa, S.A.
-
Commissionable/Sales Incentive Based: No
-
ERBP: Yes
-
Company Label: IBM
📌 Additional Information
For more information on location requirements, please speak with the recruiter after submitting your application.
🤝 Diversity and Inclusion
IBM is committed to fostering a diverse and inclusive environment. We are an equal-opportunity employer and value diversity at our company. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, disability, age, veteran status, or other characteristics.
🚀 Ready to be an IBMer? Apply now!
Job Category: Offering Management