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Remote French-speaking Customer Delight Representative in Lisbon

Cross Border Talents
Full-time
Remote
Portugal

About Us:


We're a company that values customer happiness above all else. We're looking for a friendly and helpful person to join our team in Lisbon!


The Role: Customer Delight Representative 🗣️


  • What you'll do: Provide top-notch support to our French-speaking customers via email and phone calls. You'll be their go-to person for questions and problem-solving.
  • Work Model: On-site or remote (Lisbon-based only).
  • Relocation Package: Available for candidates outside Portugal!

What We're Looking For:


  • Language Skills: Fluent in French (C1/C2) and proficient in English (B2).
  • Communication Skills: Excellent communication skills are a must. You'll be the voice of our company to our customers.
  • Technical Skills: Comfortable troubleshooting basic tech issues (connectivity, systems, devices).
  • Work Style: Self-sufficient, able to work independently, meet deadlines, and thrive in a busy environment.
  • Other: EU passport required. No prior experience needed!

Nice to Have:


  • Prior customer service experience is a plus, but not required.

Benefits:


  • Relocation package available (for those applying outside Portugal).

Location: Lisbon, Portugal


Apply Now! Upload your CV in English.


Job Category: Customer Service

Apply Now