Senior JVM Engineer

🎯 Your Impact:

As a Senior JVM Engineer on the AI Services team, you'll build scalable systems using Kotlin, abstracting AI concerns for product teams. You'll be instrumental in leveraging generative AI to enhance customer experiences. This is a highly collaborative role where your ideas and perspectives will shape product direction and workflows.

💪 Responsibilities:

• Develop high-quality, scalable systems using Java and Kotlin.
• Collaborate with JVM, JavaScript, and PHP engineers, project/product managers, and designers.
• Contribute to key decisions on implementation, testing, backlog prioritization, code reviews, and architecture.
• Participate in iterative software development, utilizing agile methodologies and autonomous work.
• Make data-driven improvements to systems and measure success quantitatively.
• Provide engineering support focused on performance, security, and usability.
• Partner with the product team to solve impactful challenges for global businesses.
• Assist the Talent team with hiring future team members.

💯 What We're Looking For:

• Required: Expertise in Java, with proficiency in Spring Boot. Experience architecting robust, scalable solutions.
• Experience creating customer-focused solutions within the JVM ecosystem, handling high traffic volumes.
• Passion for data-driven results and validating goals.
• Collaborative, humble, and ready for complex challenges. Able to give and receive feedback effectively.
• Excellent communication skills, empathetically collaborating with both technical and non-technical stakeholders.
• Considerate approach to mentoring and codebase improvement.
• Adaptability to remote-friendly work.

✨ Perks & Benefits:

Help Scout offers comprehensive benefits including healthcare coverage and wellness resources. See their careers page for details.

🌎 Location & Time Zone:

This is a fully remote position, but candidates must be eligible to work in the United States. Ideal working hours are roughly 9 AM - 5 PM ET, with a minimum of four hours daily overlap with the team.

🤝 Help Scout's Values:

• Happy to Help: A culture of generosity, empathy, and knowledge sharing.
• Craft over Convention: Pushing boundaries and striving for excellence.
• Progress not Perfection: Iterative development and continuous improvement.
• Own the Outcome: Taking ownership and considering long-term impact.