Senior Oracle Fusion Invoice-to-Cash Production Analyst

About the Company
Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management across various industries. Our mission is to help make your world a safer place, backed by a legacy of trust, innovation, and global expertise.

Responsibilities

• Invoice-to-Cash (I2C) Application Systems Lead:
  • Oversee the end-to-end Oracle Fusion financial systems, including system configuration and support for the I2C process in Oracle, covering billing, invoice generation, collection, cash posting, and reconciliations.
  • Ensure alignment of business rules, tax logic, and financial controls in the I2C flow.
  • Work with business stakeholders to understand issues in the I2C process and propose or implement solutions.
• Change & Configuration Management:
  • Handle changes (enhancements, configuration adjustments) impacting production Oracle systems, ensuring change control procedures are followed.
  • Document current configuration, as-built settings, and maintain history.
  • Participate in testing of new releases, patches, and fixes (regression, integration, UAT) before production deployment.
• Production Support & Operations:
  • Monitor daily Oracle financial module processes (e.g., Accounts Receivable, Cash Management, Billing, Invoicing) to ensure timely execution.
  • Manage incidents, service requests, and problem remediation in production environments, escalating appropriately and documenting resolutions.
  • Ensure all system configurations, patches, upgrades, and fixes are applied with minimal downtime.
• Reporting, Interfaces & Data Integrity:
  • Inspect, validate, and maintain interfaces (import/export, file feeds, API integrations) that flow into or out of Oracle.
  • Ensure data integrity and reconcile discrepancies in financial data (e.g., mismatches, rounding, tax calculations).
  • Create or coordinate reports, dashboards, or queries for finance/business teams as needed.
• Stakeholder Collaboration & Communication:
  • Act as the point-of-contact between business users (Finance, Billing, Collections), Oracle support/technical teams, and external partners.
  • Provide clear communication of issue status, planned fixes, and impact assessments.
  • Participate in planning sessions for new functionality or process changes.
• Process Improvement & Compliance:
  • Identify recurring issues or bottlenecks in production I2C / Oracle operations, propose and implement process improvements.
  • Ensure compliance with internal controls, audit, regulatory (e.g., tax, accounting standards), and company policies.
  • Assist in risk assessment related to Oracle I2C operations.
• Training & Documentation:
  • Produce or maintain documentation: standard operating procedures, runbooks, how-to guides for business users and support teams.
  • Conduct or support training for end users or other support staff, especially regarding production tools, new changes, or best practices.

Requirements

• Education: Bachelor’s degree in Finance, Accounting, Information Systems, Business Administration, or related field.
• Experience:
  • MUST HAVE 10-12+ years of hands-on experience in systems configuration, implementing, and supporting Oracle Fusion financial systems (could include Oracle EBS, Oracle Fusion, etc.) for Invoice to Cash business.
  • Deep understanding of Invoice-to-Cash processes, Accounts Receivable, Billing, Cash Management, Collections, and Reconciliations.
  • Experience managing system integrations, report generation, interfaces, file feeds, APIs involving Oracle.
  • Prior experience in incident management, root-cause analysis, and problem resolution in a production environment.
• Technical Skills:
  • Strong functional knowledge of Oracle finance modules (AR, Cash Management, GL, possibly SLA, Tax, etc.).
  • Familiarity with Oracle configuration, setup, workflows; knowledge of Oracle release / patch process.
  • Comfortable with data / SQL queries to support issue investigation and reporting.
  • Experience with testing (integration, regression, user acceptance) in Oracle environments.
• Soft Skills:
  • Excellent communication skills, both written and verbal; ability to translate technical issues into business impacts.
  • Strong analytical and problem-solving skills; capable of investigating issues thoroughly and driving corrective action.
  • Ability to work under pressure, prioritize tasks, especially when handling production incidents.
  • Attention to detail and a mindset for continuous improvement.
• Applicants must be authorized to work in the United States without sponsorship or assistance.

Preferred Qualifications (Nice to Have)

• Master’s degree, CPA, or MBA.
• Experience with other subject areas, such as report-to-report and procure-to-pay.
• Experience with Oracle Cloud Financials / Fusion or hybrid EBS + Cloud environments.
• Exposure to tax/Vertex or similar sales & use tax configurations.
• Familiarity with internal audit, compliance (SOX etc.) controls.
• Experience working with external vendors or Oracle support.
• Understanding of tools for reporting (OTBI, FRS, BI Publisher, Smart View, etc.).
• Experience in process automation, scripting, or workflow optimization.
• Prior involvement with periodic system upgrades and migrations.

Salary
Up to $160,000, depending on experience.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 10 accrued vacation days.
• 4 floating holidays.
• 6 sick days.

Location
Fully remote position. Applicants must be authorized to work in the United States without sponsorship or assistance.

Working Conditions

• On-call support may be required for high priority production issues.
• Cross-functional collaboration required; may need to coordinate across time zones depending on global teams.
• Some work outside standard business hours during upgrades, patching, or incident recovery.