Senior Research Manager - BFSI

We are seeking a seasoned and results-driven Senior Manager to lead and oversee research activities across key sector- Banking and Financial Services. The ideal candidate will possess a deep understanding of the Quantitative market Research dynamics and have a proven track record of delivering actionable insights that drive business growth. This role requires business development, project management, and the cultivation of strong client relationships, all while leading a high-performing research team.

🔑 Key Responsibilities:

1. Client Acquisition and Business Development- Drive business development and contribute to revenue growth.
2. Strong Experience in handling NPS (Net Promoter Score), Mystery Shopping, and Customer Satisfaction Surveys, Customer Experience & Brand Research
3. Market Insights and Analysis

✅ Qualifications:

• Experience: A minimum of 8-12 years of experience in Quantitative Market Research and Business Development and Sales Orientation
• Leadership Experience: Proven track record in a senior role, ideally within a market research agency or from Consulting Background specifically to Insights Division.
• Analytical Expertise: Strong expertise in both quantitative research methodologies, with a deep understanding of data analysis techniques and tools.
• Primary Research Proficiency: Expertise in primary research and the ability to synthesize primary findings with secondary research to generate insights.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to manage and influence high-value client relationships.
• Problem-Solving: Strong problem-solving skills and the ability to drive actionable insights from complex data.