SIU Investigator

👋 About Delta Group

Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on a strong foundation of People, Innovation, and Results.

We prioritize a culture that supports the growth and development of our team. Innovation plays a key role in our investigative performance and results. At Delta Group, we are a results-driven company with a long history of building trust through our strong relationships with clients and the quality results we deliver. We've seen many changes throughout the years, but our commitment to providing quality results has remained constant.

🔎 The Role: Claims Investigations Division

The Claims Investigations Division investigates and identifies questionable and suspicious claims for our partners. You'll be communicating with claims personnel and insurance carrier SIU staff. We are looking for someone with a strong background in investigating claims for all types of insurance, with a special focus on Workers' Compensation.

💼 What You'll Do

• Conduct timely investigations, including recorded statements and interviews with claimants, witnesses, and employers.
• Capture photos and document loss locations.
• Investigate insurance claims.
• Provide timely updates to the case manager and clients.
• Maintain the highest levels of confidentiality and professionalism.
• Share timely investigation results with the Case Manager and document your findings.

🎯 What We're Looking For

• Strong investigative skills are a must.
• You need to be detail-oriented.
• The ability to identify patterns of inconsistencies that could be linked to fraudulent activity.
• You must be comfortable interacting with clients, repair shops, appraisers, and employers.
• You'll need to work independently.
• Excellent verbal and written communication skills.
• Great organizational and time management skills.
• Demonstrated knowledge of tools and techniques used in insurance claims investigations.
• Proficiency in computer software, including Word, Excel, Outlook, and Microsoft Teams.

🧰 Equipment Needed

• Laptop Computer
• Cell Phone
• Audio Recording Device with Download Capability
• Digital Camera
• Tape Measure

🎓 Experience & Education

• 5-10 years of experience in insurance claims investigations is preferred.

The final job level and annual salary will be determined based on your education, qualifications, knowledge, skills, abilities, and experience, and compared to relevant market data and internal team equity.

🤝 Delta Group is an Equal Opportunity Employer

We treat all qualified applicants fairly, without regard to race, color, age, religion, sex, national origin or ancestry, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law. We consider applicants with criminal histories in accordance with applicable state and local laws.

Job Category: Healthcare