👋 About Smartcat:
Smartcat is revolutionizing the $100+ billion multilingual content industry. We're building a wall-to-wall Language AI platform that helps global enterprises manage multilingual content efficiently and cost-effectively. We're a Series C company experiencing 130% YoY growth, backed by notable VCs. Over 1,000 global companies, including roughly 20% of the Fortune 1000, rely on Smartcat.
🚀 Your Mission:
You'll use your expertise to help our clients leverage our Language Delivery Platform™. You'll work closely with Customer Success Managers and Account Executives on complex technical engagements, designing and implementing solutions that meet our clients' unique localization needs. This means understanding client requirements, identifying technical challenges, and showing them how Smartcat can solve their problems and deliver a high ROI (often exceeding 500% in the first year).
🎯 Your First Three Months:
- Become familiar with our product and its capabilities.
- Deliver technical demos and answer technical questions.
- Respond to RFIs and RFPs.
- Provide localization and technical sales support.
- Help qualify sales opportunities and support technical buyers.
🤝 What You'll Do:
- Work with sales teams to engineer value for customers.
- Identify customer pain points solvable with our technology and best localization processes.
- Support technical sales processes and help close deals.
- Provide quotes and proofs of value (POVs), sometimes extending beyond current product capabilities.
- Collaborate with clients to create Statements of Work (SOWs) and ensure smooth onboarding.
- Provide regular feedback to product teams about client needs and innovation opportunities.
💪 What We're Looking For:
- Strong technical presales experience in a SaaS environment.
- Advanced technical skills: understanding, troubleshooting complex technical problems, designing and implementing custom solutions.
- Strong research and analytical skills: identifying and analyzing technical challenges and opportunities.
- Excellent communication skills: explaining technical concepts to technical and non-technical audiences.
- Strong negotiation and influencing skills: managing client expectations and persuading stakeholders.
- Excellent teamwork skills: collaborating effectively with colleagues and clients in a fast-paced environment.
- Data-driven approach: justifying decisions with concrete metrics.
- Integrity and full commitment.
- Growth mindset.
- Ability to thrive in a highly intense startup environment requiring focus, ownership, and persistence.
- Openness to constructive feedback.
✨ Why Smartcat?
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Fully Remote: Join our global team of 200+ people across 30+ countries!
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High Impact: You'll help transform a $100 billion industry and improve how millions exchange knowledge.
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Growth Opportunity: Be part of a rocketship, scaling 10x and beyond. We're transitioning from a post-Series C startup to a company aiming for over $100M ARR and a $1B valuation.
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Inclusive Culture: We value diversity and foster an inclusive environment where everyone can thrive.
This is a fantastic opportunity to make a real impact in a rapidly growing company. If you're ready for a challenge and want to be part of something special, we encourage you to apply!