👋 About Lilly
At Lilly, we combine caring with discovery to enhance lives globally. We're a leading global healthcare company based in Indianapolis, Indiana. Our global team works diligently to uncover and deliver life-changing medicines, improve disease comprehension and management, and give back to our communities through volunteerism and philanthropy. We prioritize people and strive to make a positive impact on the world. We're on the lookout for individuals passionate about improving lives worldwide.
🤝 The Role
As an Alzheimer's Disease Ecosystem Manager (AEM), you'll serve as the bridge between our key customers in the Alzheimer's therapeutic area and various Lilly functions and leadership. You'll collaborate with customers at all levels to enhance patient care through innovative approaches. You'll be part of a strong, cross-functional team that integrates Sales, Marketing, Medical, Key Account Management (KAM), and External Engagement, guiding the planning and execution of Alzheimer's account activities.
🎯 What You'll Do
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Ecosystem Mapping & Design: Map and design the Alzheimer's disease ecosystem, specifically focusing on key accounts, their diagnostic environment, and referral networks.
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Patient Flow Mapping: Map and document the ecosystems for AD diagnosis and therapy, encompassing patient flow from identification to therapy monitoring. (e.g., stakeholder diagnostics & therapy, CSF, PET, and MRI capabilities, referral networks including hospitals, specialists, and primary care physicians).
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Pathway & Protocol Design: Design diagnostic algorithms, therapy pathways, and protocols for patient flow in key accounts, including referral pathways for diagnostics (e.g., case history, cognition measurement, MRI, CSF, and PET) and therapy (e.g., infusion capacity and monitoring).
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Infusion Capacity Solutions: If there are infusion capacity shortages, work with providers to develop local solutions and services.
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Partnership Development: Develop and manage partnerships to improve the respective ecosystem (e.g., PET tracer, blood diagnostics, and CSF providers, including laboratories).
👨💼 Customers & Accounts
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Relationship Management: Establish and cultivate strong, lasting relationships with key organized customers in the therapeutic area.
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Product Optimization: Ensure the optimal use of Lilly products in Alzheimer's therapy and proactively discover and implement opportunities to increase usage.
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Customer Needs Identification: Systematically identify customer needs and incorporate customer insights and corresponding value solutions into customer planning and strategy development.
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Innovative Project Development: Collaborate closely with individual customers to develop innovative projects and value-added programs that align customer needs, patient care improvement, and Lilly's strategic interests in this therapeutic area.
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Program Design & Rollout: Design scalable value-added programs and roll them out within the Key Account Management organization.
🤝 Account Management
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Cross-Functional Mindset: Foster a cross-functional mindset within the account team.
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Account Planning Leadership: Lead, coordinate, and execute the account planning process for the Alzheimer's portfolio with the cross-functional account team. This includes colleagues with direct customer contact in Sales and Medical, and all relevant inside sales functions, as well as senior management.
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Account Reviews: Schedule, prepare, and execute account reviews with management and senior management stakeholders.
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Data Analysis & Strategy: Analyze and evaluate all relevant account data and derive strategic conclusions and action instructions.
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Action Execution: Ensure planned actions in the Account Plan are executed through effective leadership.
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Account Management Tool Ownership: Take ownership of using the account management tool.
🧠 Expertise
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Healthcare Market Understanding: Possess a strong understanding of healthcare market and policy developments and their influence on customers.
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Neurology/Alzheimer's Disease Knowledge: Deep understanding of structures and processes in the neurology/Alzheimer's disease therapeutic area, with a particular focus on hospitals, medical care centers, and network structures.
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Complex Client Structures: Deep understanding of processes and interrelationships in complex client structures that affect drug utilization decisions.
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Senior Management Communication: Confidently interact and communicate with senior management, both internally and externally.
💪 Skills
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Business Acumen & Results Orientation: Strong business acumen and a results-oriented approach with a high degree of initiative, perseverance, and a positive mindset.
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Complex Structure Analysis: Ability to thoroughly analyze and structure complex organized structures and personnel interrelationships.
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Analytical & Problem-Solving Skills: Strong analytical skills with exceptional problem-solving abilities.
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Project Implementation: Superior ability to navigate and successfully implement complex projects through coordination processes with internal stakeholders.
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Lateral Leadership: Strong lateral leadership skills and the ability to engage cross-functional team members, including other KAM functions, towards a shared goal.
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Strategic Mindset: A strongly developed strategic mindset to analyze customer needs and derive conclusions.
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Creativity & Innovation: High level of creativity to translate customer insights into value-added programs and solution approaches that align customer needs and Lilly's strategic interests in the therapeutic area.
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Positive Work Attitude: Exceptional positive work attitude, open to change, and enjoys new challenges.
💼 Experience
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Key Account Management: Minimum 5 years of experience in a key account management role within the pharmaceutical, biomedical, or medical device industry, with responsibility for hospitals and other organized customer groups or equivalent experience.
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Lateral Leadership: Proven ability to effectively lead cross-functional teams laterally.
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Project Management: Demonstrated success in managing large projects with internal stakeholders and customers, from planning through implementation.
🎓 Qualifications
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Master's Degree/Diploma: Master's degree or diploma in Pharmacy, Life Sciences, Business Administration, Marketing, or a related field.
Additional Information
Lilly is committed to fostering an inclusive work environment where individuals with disabilities can thrive. If you require accommodation to submit your resume, please visit https://careers.lilly.com/us/en/workplace-accommodation to submit a request.
Lilly does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, veteran status, disability, or any other legally protected status.
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Job Category: Healthcare