Sr Fraud Analyst

Sr Fraud Analyst - Remote (USA) | $70,800 - $99,100

💼 About Wisetack

Since 2018, Wisetack has been building easy-to-use consumer lending products that help service businesses grow (think HVAC, vets, or auto shops). Our leadership team hails from top fintech companies like Lending Club, Affirm, and Varo Money. We're backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures (investors in companies like Airbnb, LinkedIn, Instagram, and more).

Having raised $84M, we're a well-funded startup that's invested in people and tech while expanding our partnerships – responsibly.

We're also proud of the recognition we've received in the fintech world, including:

• 2023 Best Consumer Lending Program by Tearsheet
• 2023 Best Point of Sale Product by Fintech Breakthrough
• 2022 Best Consumer Lending Solution by Finovate
• 2022 Best Emerging Lending Platform by Lendit (now Fintech Nexus)

But we're most excited about the feedback from our customers, especially our high NPS score of 79. (The average score is 44 for financial services and 36 for SaaS companies.)

Thanks to our efforts in building a great company culture, we've been nominated for several Great Places to Work lists, like Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.

Like any startup, we're in this for the long haul, and we're searching for folks who want to join us in building something special.

🤝 Our Values

This journey starts with our company values, which guide everything we do and have been key to our success. We stick to them and expect you to do the same:

• Put customers first (that's our main focus)
• Act fast (take advantage of our startup environment)
• Lead the way (show and tell)
• Take ownership (everyone's hands-on here)
• Be a good human (no egos, build financial products that treat people right)

Learn more about our values [here](link to values page).

🎯 The Role

In this role, you'll use information from various systems to evaluate application verification processes and do thorough investigations of new and existing merchant and borrower accounts to spot and stop potential fraud. You'll use both first and third-party data to closely find and track fraud trends on our platform through ongoing analysis.

As part of our team, you'll play a big part in shaping Wisetack's future, making sure our products and customers are safe and secure. Working with a close-knit group of other fraud experts and collaborating with the Operations, Risk, and Compliance teams, you'll work to improve our transaction monitoring systems and due diligence processes. You'll also have the chance to contribute to our fraud detection and monitoring strategies by suggesting new data points and features.

💡 What We're Looking For

This role is perfect for someone with at least 3-5 years of financial fraud investigation and analytics experience in the financial services industry. The right person will have direct knowledge of fraud investigations, analytics, and strategy, as well as the data points and analytical tools often used in the finance and/or lending industry. The ability to work on your own with a high level of attention to detail is a must, along with great written and verbal communication skills, and the ability to manage your time well. Having a CFE, ACAMS, or similar certification would be great.

Responsibilities

• Manually review and investigate new and existing merchant and borrower accounts to find and stop potential fraud.
• Create and run application verification processes based on fraud risk factors.
• Track and spot trends through ongoing analysis. Share findings with the fraud investigation and fraud risk team.
• Work closely with the Operations, Risk, and Compliance teams to improve the monitoring and due diligence of transactions and customers.
• Suggest new data points and features for fraud detection and prevention.

Requirements

• At least 3-5 years of financial fraud investigations and analytics experience in the financial services industry.
• Knowledge of analytical tools, platforms, and systems used for fraud prevention in the finance and/or lending industry.
• Excellent written and verbal communication and time management skills.
• Ability to work independently with a high level of attention to detail in a remote/WFH environment.
• Highly skilled in working with data in Excel/Google Sheets.

Bonus Points

• CFE, ACAMS, or similar certification.
• SQL/Python experience
• Experience using data visualization tools (Tableau, Looker, etc.)
• Experience in creating and writing documentation to support SAR filings

Interview Process

1. Application Review
2. Recruiter Screen
3. Hiring Manager Screen
4. Writing Exercise
5. Virtual Onsite
6. Interview I
7. Interview II
8. Interview III
9. Final Interview with the Hiring Manager
10. References
11. Offer

Compensation and Benefits

The base salary range for this position is $70,800.00 - $99,100.00, plus equity, and benefits. Keep in mind that the base salary range is a guideline, and individual total compensation will vary based on factors like qualifications, skill level, and competencies.

Additional Information

Take some time to explore our [About Us page](link to about us), check out our [Press page](link to press page), and read our [blog](link to blog) for more information. If you think this might be a good fit, we'd love to hear from you!

Job Category: Data Analysis