Tour Leader (CEO) - Portugal

About G Adventures

G Adventures is the world’s largest small-group adventure travel company, creating epic travel memories for over 30 years across all seven continents. Our mission: changing lives through travel—both our travelers' and the local communities we visit. We're building a diverse, inclusive culture where everyone feels they belong and can be their authentic selves. We're looking for passionate, talented individuals to join our welcoming community and help spread goodness around the world.

Is This Adventure for You? 🤔

Do you love sharing amazing travel experiences? Are you organized, flexible, outgoing, and have a great sense of humor? Do you enjoy working with people and have a youthful spirit, ready to work with passion and purpose? If so, we might have the perfect adventure job for you!

At G Adventures, our Tour Leaders are called Chief Experience Officers (CEOs). This isn't just about logistics; it's about creating unforgettable experiences for our travelers.

Where You'll Explore: 🗺️

You'll lead tours in France, Italy, Spain, and Portugal. Some combination tours may include other European countries.

What You'll Do: 💼

• Consistently deliver exceptional customer service and traveler satisfaction.
• Lead and care for your travel group.
• Become a local expert: Deepen your knowledge of the visited countries' culture, religion, current events, and environment.
• Master the logistics: Know hotels, sights, restaurants, transportation, souvenirs, and pricing.
• Build your network: Develop helpful information sources and contacts.
• Maintain travel readiness: Keep your passport, visa, vaccinations, and preventative medications up-to-date.
• Identify opportunities: Spot potential new destinations, tour leaders, markets, or itinerary improvements for G Adventures.

On Each Tour: ✈️

• Guide, interpret, and manage your group daily.
• Address traveler concerns and ensure satisfaction.
• Follow the itinerary, adjusting only when necessary.
• Handle reservations for accommodations, transportation, and activities.
• Accompany travelers on optional activities and meals.
• Advise on restaurants, transportation, souvenirs, etc.
• Manage trip expenses, keep receipts, and stay within budget.
• Submit trip reports in the required format.
• Keep trip notes updated.
• Train new tour leaders.
• Assist regional and Toronto offices as needed.

What We're Looking For: ✨

• Passion for Adventure Travel: A genuine love for exploring vibrant parts of the world is essential. Previous international living, travel, study, or work experience is required.
• Language Skills: Excellent English is mandatory. Strong Portuguese is also crucial for maintaining excellent relationships with local communities and travelers.
• Leadership & Communication: Proven experience in leadership roles with excellent communication skills in various settings.
• Resourcefulness: Ability to remain calm under pressure, solve problems decisively, and think on your feet.
• Commitment to Sustainable Tourism: Dedication to environmentally and culturally responsible travel.
• Good Health & Energy: Ability to handle the physical and mental demands of long days.
• First Aid/CPR Certification: Required at the start of your contract.
• Basic Accounting/Budgeting: Experience with budgets is a plus.
• Computer Literacy: Proficiency with internet, email, Microsoft Word, and Excel.
• Ability to travel extensively across Europe.

G Adventures is committed to diversity and inclusion. We consider all qualified applicants and offer support through various Team Resource Groups.