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User Experience Senior Principal - Pro

Home Depot Management Company
Full-time
Remote friendly (Atlanta, GA)
United States and Georgia, Georgia
$180,000 - $280,000 USD yearly

User Experience Senior Principal - Pro - Hybrid (Atlanta, GA) | $180,000 - $280,000

🧑‍💼 About The Home Depot

At The Home Depot, we truly understand UX—it's deeply ingrained in our company's core. We're excited to expand our team to spearhead new and innovative initiatives!

🤔 What You'll Do

As a leader on our UX team, you'll collaborate with strategists, designers, and researchers to shape end-to-end experiences and guide our strategic direction. You're a creative thinker with a passion for tackling interesting and complex user and customer challenges.

🎯 The Role

You'll be responsible for strategic UX activities, connecting customer and associate experiences. You'll focus on the biggest challenges across different areas of the business and have the flexibility to lead in various capacities—whether as a strategist, service designer, information architect, creative director, or project lead.

💪 What We're Looking For

  • Experience: 8+ years working with agile software development teams is a plus.
  • Communication Skills: You communicate effectively and can easily influence both business and product leadership.
  • Collaboration: You thrive in a collaborative environment and welcome feedback from various teams.
  • Customer Advocacy: You're a strong advocate for our customers and users, and you drive innovation by championing their needs.
  • Leadership: You have a knack for developing and mentoring others, helping them grow in their UX skills and leadership capabilities.

⚙️ Responsibilities

  • Delivery & Execution (35%): You'll model and ensure consistency in deliverables across different areas, lead synthesis and facilitation, and deliver UX strategy artifacts (experience maps, service blueprints, etc.).
  • People (20%): You'll develop and mentor UX professionals, helping UX leadership align resources based on skills and product team needs. You'll also be involved in attracting, retaining, developing, and motivating top talent.
  • Strategy & Planning (45%): You'll partner with product, development, and business stakeholders across multiple areas, driving UX practices and vision. You'll use user research to clearly communicate experiences and align solutions across the customer journey.

📊 Reporting Structure

  • Reports To: Typically reports to a Technology Director or Senior Director.
  • Management: You might manage 2-5 principals or individual contributors.

✈️ Travel

  • Travel: You may need to travel overnight less than 10% of the time.

🏢 Work Environment

  • Location: Hybrid role based in Atlanta, GA.
  • Physical Demands: The role primarily involves sitting comfortably with opportunities to move around. Occasionally, you may need to move or lift light objects.
  • Work Conditions: You'll be working in a comfortable indoor environment.

📚 Education and Experience

  • Minimum Education: Bachelor's degree in a related field or equivalent.
  • Minimum Experience: 10 years of work experience.

💰 Compensation

  • Salary: The pay range for this position is between $180,000 - $280,000 (for residents of California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington).

💼 Benefits

Check out our benefits page at livetheorangelife.com for more information.

🗓️ Application Deadline

The application window is anticipated to close on October 16, 2024.

Job Category: Design