About MCI
MCI is a top Business Process Outsourcing (BPO) company that helps businesses find solutions to their unique needs. We're known for our commitment to excellence and innovation, and we're always looking for ways to improve.
What You'll Do
- 🗓️ Manage busy schedules
- ✈️ Plan and coordinate travel
- 💼 Provide administrative support
- 🔒 Handle confidential information with discretion
- 📑 Organize meetings and summits
- 📞 Screen phone calls, prepare correspondence and documents
- 💰 Process bills and keep records
- 🏃♀️ Run errands as needed
- 📝 Create and maintain to-do lists and action items
- 📈 Be comfortable with Chief of Staff and/or Project Management duties
- 📦 Be comfortable with procurement and/or logistics duties
What We're Looking For
- 💪 Proven experience as an Executive Assistant or Personal Assistant (BPO experience is a plus)
- 🗣️ Excellent command of English
- 🧠 Strong judgment and discretion in handling confidential information
- 💻 Knowledge of office management systems and procedures
- 🖥️ Proficiency in MS Office (especially MS Excel and MS PowerPoint)
- ⏰ Excellent time management and prioritization skills
- 🔎 Attention to detail and problem-solving abilities
- 💬 Excellent written and verbal communication skills
- 🗃️ Strong organizational skills with the ability to multi-task
- 🌐 Wired, high-speed internet connection (Download speed of 20Mbps+)
Compensation & Benefits
- 💰 Standard starting compensation based on experience
- 📈 Yearly performance reviews
Diversity & Equality
At MCI, we celebrate differences and believe that diversity makes us a stronger company. We are committed to creating a work environment free from discrimination and harassment, where everyone is treated with respect.
Reasonable Accommodation
We're committed to providing reasonable accommodation to qualified applicants and employees with disabilities. If you need accommodation, please reach out to our Human Resources team.
About MCI
MCI helps businesses solve their CX and DX challenges. We offer industry-leading solutions that deliver exceptional experiences and drive performance.
Who We Are
- We're a diverse team with 10,000+ talented individuals working with 150+ clients across North America.
- We're the holding company for various tech-enabled business services companies, including MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Disclaimer
This job description is a general overview and doesn't include all duties, responsibilities, skills, and qualifications. You may be asked to perform other tasks, and your performance will be evaluated based on the tasks listed in the job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Job Category: Customer Service