Wholesale Account Executive

About the Company

Deephaven Mortgage has been a pioneer and leader in non-QM since our start in 2012. Our long history and strength in the non-QM space have helped many borrowers become homeowners who would not qualify under traditional requirements. Deephaven supports mortgage borrowers whose independence, drive, and determination often prevent them from getting a traditional loan.

We keep creating new mortgage products and programs responsibly. These programs make homeownership possible for millions of borrowers and investors who need and deserve financing through smart lending and common-sense underwriting.

Deephaven has two lending platforms. Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.

Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our new loan solutions please visit www.deephavenmortgage.com or email us at [email protected].

Job Overview

Deephaven Mortgage is hiring Wholesale Account Executives in the non-QM space. The ideal candidate will have strong people skills, a positive attitude, learn quickly, and be able to confidently present Deephaven’s process, products, pricing, and service to the wholesale broker market. Account Executives are expected to increase and grow the Company’s wholesale lending business by building and keeping up relationships and agreements with qualified brokers, banks, and credit unions in their assigned area.

Responsibilities

• Make daily calls to develop new accounts and follow up regularly to make sure clients are happy.
• Answer questions about loan pricing and scenarios.
• Work closely with operations to fix any problems.
• Work with partners to help develop accounts.
• Manage client expectations and build trust.
• Manage tracking and reporting of monthly volume and loan quality.
• Keep up to date with industry regulations and requirements.

Requirements

• Two or more years of mortgage origination experience.
• A good understanding of mortgage underwriting, processing, closing, and sales procedures.
• Excellent people skills and account development skills.
• Exceptional customer service skills, paying attention to detail and following through.
• Ability to work well alone in a fast-moving environment.
• Strong wish to progress, learn, and start a long-term career with the right company.
• Shows confidence and understanding when dealing with current and potential customers.
• Accurately represents Deephaven Mortgage and our wholesale team’s abilities and strengths.
• Acts professionally in every situation.
• A team player committed to doing good work and having fun.

Preferred Qualifications (Nice to Have)

• Experience with Encompass or other mortgage origination systems.

Benefits

• Flexible Time to Recharge. Personalized time off for what matters, because rest is not the same for everyone.
• Future Finance Focused. Generous employer-matched 401(k) plan.
• Community Connect. Philanthropy Committee that creates charity projects.
• Health from Day One. Full health insurance starting on the first day of work.
• Family Matters. Competitive maternity and paternity leave.
• Culture & Celebrations. Culture Committee with team-building events and celebrations.
• Ideas Welcome. Encouraging new ideas and innovation.
• Guidance & Growth. Mentorship opportunities for career development.
• Perk Up. Special discounts on travel, tech, pets, legal services, and more.

This organization participates in E-Verify.