Account Manager & Account Executive

About the Role
We are looking for an Account Manager & Account Executive to balance managing relationships with getting new business. This role is 60% farming (nurturing and growing current accounts) and 40% prospecting and closing (turning prospects into new clients).

Account Management - Farming (60%)

• Relationship Ownership: Act as the main contact for assigned client accounts, becoming their trusted technology advisor.
• Account Growth: Find and develop chances for expansion within current accounts (additional projects, new departments, better services).
• Client Success: Hold regular check-ins, business reviews, and planning sessions with current clients.
• Issue Resolution: Watch client satisfaction and deal with any worries or problems ahead of time.
• Collaboration: Work with delivery teams to make sure projects succeed and to find future technology needs.
• Contract Management: Manage renewals and negotiate bigger scopes of work.
• Referral Generation: Use happy clients to get referrals and introductions to new prospects.
• Account Analytics: Track and report on account health numbers and growth chances.

Business Development - Prospecting & Closing (40%)

• Lead Conversion: Change qualified leads and prospects into signed contracts.
• Discovery & Needs Assessment: Hold deep discovery calls to understand client problems and needs.
• Solution Presentation: Give strong presentations that connect technical solutions to business results.
• Proposal Development: Work with technical teams to create accurate project scopes and competitive proposals.
• Contract Negotiation: Manage pricing discussions, terms, and project timelines to a successful close.

Requirements
Must Have:

• 3-5 years of B2B account management and sales experience.
• Previous work at software development companies (internal products or client services).
• Strong IT background and understanding of agile development practices.
• Advanced written and verbal English communication skills.
• Executive presence and ability to present to C-level stakeholders.
• Proven history of growing accounts and closing new business.

Preferred Qualifications (Nice to Have)

• Project management experience.
• Technical background with modern development technologies.
• Enterprise account experience ($100K+ contracts).
• Existing industry network.

Benefits

• Paid time off (PTO).
• U.S. Holidays.
• Training.
• Udemy free Premium access.
• Mentored career development.
• Free English Courses.
• Profit Sharing.
• US Remuneration.