Customer Success Trainees (Argentina)

Company Overview:
Join our high-growth SaaS company, Recruit CRM, where innovation meets impact! With a 40% YoY growth, we power over 1,600 top Executive Search and Recruitment firms across 100+ countries. Headquartered across the US, Ireland, India, and Dubai, we are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2. Discover more about us at www.recruitcrm.io

Why Join Us?

• Fully remote with flexible working hours.
• Sponsored L&D programs.
• Company-paid team outbounds.
• Competitive pay & full insurance coverage.
• After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion.

If you're looking for a high-impact role where you learn fast, solve real-world problems, and contribute to cutting-edge product development, this is your place!

Current Opening:
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as an Associate – Customer Success upon successfully completing our Internship & traineeship program. In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.

• No. of positions: 04
• Location: Remote

What You Will Do:

• Speak with Spanish & English-speaking Customers.
• Handle client queries via text and video calls.
• Understand and convey customer needs to the team.
• Solve user challenges, providing solutions or workarounds.
• Uphold communication guidelines and procedures.
• Build and nurture client relationships.
• Continuously strive for exceptional service delivery.

Internship & Traineeship Details:

• Traineeship Program (6 months): USD 540/month working 42.5 hours per week.
• Post-Training (Full-Time) Annual Salary: USD 12,000 (Base Salary) + USD 2,400 (Performance Variable) working 42.5 hours per week.

Who Should Apply?
We invite applications exclusively from freshers who will be completing their graduation/post-graduation in 2024/2025, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.

Selection Process: (All Virtual)

1. HR Round.
2. Assignment Round.
3. General Skill-Based Test.
4. Manager’s Interview.
5. Functional Head Interview.
6. Final Interview.

For Queries:
G Divya - [email protected]