FinOps Analyst

About the Company

• AllCloud is a global professional services company that gives organizations tools for cloud enablement and transformation.
• The company is an AWS Premier Consulting Partner and audited MSP, a Salesforce Platinum Partner, and a Snowflake Premier Partner.
• AllCloud helps clients connect their front and back offices by building a new operating model to take advantage of cloud technology, data, and analytics.

Job Summary

• The FinOps Team at AllCloud helps AWS Reseller customers manage, understand, and adjust their cloud spending.
• As a FinOps Analyst, you will support ongoing cost adjustment projects, help prepare monthly spending analyses, and drive financial accountability across the customer portfolio.
• You will work closely with the FinOps, Sales, Customer Success, and Cloud Engineering teams to make sure customers get the most business value from their AWS investments.
• This is a hands-on, customer-facing role focused on data analysis, reporting, and putting FinOps recommended approaches into action.

Responsibilities

• Support FinOps account reviews by preparing cost, usage, and savings analyses for customers in AllCloud’s reseller program.
• Help find adjustment opportunities across main AWS services like EC2, S3, RDS, and EKS.
• Generate and maintain cost visibility reports using tools like CloudHealth, Umbrella (Anodot), and AWS Cost Explorer.
• Work with Account Managers and the broader FinOps team to deliver monthly and quarterly adjustment reviews.
• Help customers manage and track AWS commitments and usage.
• Support automation and process improvement projects to reduce manual FinOps work and make operations more effective.
• Respond to customer questions related to billing problems, trends, or allocation issues.

Requirements

• 1+ year of experience in a customer-facing, analytical, or technical support role, preferably in cloud, finance, or IT.
• Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equal professional experience.
• Strong people and communication skills, with the ability to build and keep professional relationships with customers.
• Confident presenting ideas or updates to customers in meetings and written reports.
• Shown curiosity and desire to learn about cloud technologies, AWS billing, and FinOps practices.
• Comfortable working with data in Excel or Google Sheets, including pivot tables, lookups, and formulas.
• Very organized, reliable, and detail-oriented, able to manage several customers or priorities at once.
• Ability to work across teams with Sales, Finance, and Technical groups.

Knowledge, Skills, and Abilities

• Strong analytical and problem-solving skills, with the ability to read cost and usage data.
• Intermediate skill level in Excel (pivot tables, lookups, data modeling).
• Strong communication skills and the ability to present data-backed ideas clearly.
• Basic understanding of AWS services, pricing models, and cost adjustment concepts.
• Detail-oriented, organized, and capable of managing several priorities at once.
• Strong decision-making ability and capacity to work alone.
• Passion for helping customers adjust technology costs and create business value.

Benefits

• Our team encourages progress in each other and in our customers through our constant search for excellence.
• You will work with leaders who support learning and personal growth.