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Founding Inside Sales & Customer Success @ CoGrader

CoGrader
Full-time
Remote
Portugal
€30,000 - €45,000 EUR yearly
Customer Service, Sales / Business

To Apply

Submit your application here.

  1. Why you're excited about joining CoGrader
  2. Why you are the right fit for this role
  3. LinkedIn

If anything goes wrong, just email me at Gil at cograder.com

Short Description

Join CoGrader, a rapidly growing AI EdTech startup backed by UC Berkeley and Maze Impact, as our Founding member of Sales & Customer Success. You'll work directly with the CEO to drive our 30% month-over-month growth, manage our sales pipeline, and help transform how teachers grade - saving them thousands of hours while improving student outcomes.

Key Details

  • Location: Lisbon (Remote)
  • Type: Full-time
  • Experience Level: +2 years
  • Impact: Help scale a solution used by tens of thousands of teachers, serving over half a million students
  • Industry: AI EdTech SaaS
  • Total compensation: $30-45k / year, depending on experience.

What You'll Do

Own the Sales Process (40%)

  • Drive our sales pipeline from lead to close
  • Build and optimize our sales playbook for bottom-up approaches
  • Build strategies to turn teacher champions into school-wide adoptions
  • Schedule and lead product demos with teachers and school administrators
  • Test and iterate on different sales motions
  • Design and execute experiments to optimize conversion rates
  • Create marketing & sales assets
  • Hit quarterly revenue targets

Build Customer Success (30%)

  • Build relationships with key stakeholders
  • Drive renewals and expand within existing accounts
  • Build referral programs to leverage happy customers
  • Deliver successful customer onboarding, leading to teacher/user retention
  • Drive product adoption and engagement across schools
  • Ensure high customer and user satisfaction (NPS)
  • Collect and synthesize customer feedback to inform product development

Shape Operations (30%)

  • Work directly with the CEO on strategic initiatives
  • Build and document core business processes
  • Manage our CRM and sales tools
  • Analyze data to drive business decisions
  • Support partnership development

Why You'll Love It

  • Real Impact: Help millions of students receive better feedback
  • Growth: Join a company that doubled revenue in Q4’2024
  • Ownership: Shape core processes as a founding team member
  • Learning: Work with the founders
  • Flexibility: Fully remote work with autonomous culture

You'll Be a Great Fit If

  • You're excited about transforming education with AI
  • You have 2-6+ years of experience in sales, customer success, or operations
  • You're highly organized and process-oriented
  • You're proactive and thrive with autonomy
  • You have exceptional communication skills
  • You're comfortable with data and tech
  • You have a track record of exceeding targets

Bonus Points For

  • Experience in EdTech or K12 education
  • Background in SaaS sales or customer success
  • GenAI tools power user

The Interview Process

  1. Initial video ask application review
  2. 30-min video call with CEO
  3. Take home
  4. Team interview
  5. Final interview

About CoGrader

CoGrader is an AI-powered grading assistant that puts AI in the hands of teachers, saving them up to 80% of time spent grading while delivering personalized feedback to students. We're backed by UC Berkeley and Maze Impact, and our impact is growing rapidly - we've already helped grade over 2 million assignments. Our 30% monthly growth is completely organic, fueled by strong product-market fit and word-of-mouth from satisfied teachers. Our mission is to improve education by giving teachers more time to focus on what matters most - teaching.

cograder.com/demovideo

cograder.com/testimonials

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