Lithuanian-speaking Customer Advisor – Relocation to Lisbon

Kvinne HR Consulting is partnering with a global leader in multichannel customer relations to find a Lithuanian-speaking Customer Advisor for their Lisbon team.

Job Category: Customer Service

The Role:

Deliver excellent customer service through various channels, resolving customer inquiries and issues promptly and professionally.

Job Responsibilities:

• Deliver excellent customer service through phone, email, and chat channels.
• Resolve customer inquiries and issues promptly and professionally.
• Accurately document customer interactions.
• Collaborate with team members to enhance the overall customer experience.
• Adhere to internal processes and provide feedback to improve service standards.

Requirements (What We’re Looking For):

• Legal: UE Passport, Job Seeker Visa for Portugal, or Residence Card in Portugal.
• Language Skills: Native or fluent in Lithuanian (both written and spoken); English B2 or C1.
• Education: Minimum High School Diploma.
• Experience: Previous experience in customer service is a plus but not mandatory.
• Skills: Positive, proactive mindset with strong communication and problem-solving skills; ability to work independently and as part of a team; comfortable using computer systems and technology; flexibility to work rotating shifts if required.

Location: Lisbon, Portugal

Work Arrangement: Onsite

Benefits:

• Relocation Package:
  • Round-trip airfare covered (initial flight and free annual flight to your homeland).
  • Shared accommodation upon arrival.
  • Reimbursement of travel-related expenses.
  • Support throughout your relocation process.
• Health & Well-being:
  • Comprehensive health insurance from day one.
  • Access to wellness programs and mental health support.
• Personal Development:
  • Free Portuguese language courses.
  • Fun and enriching activities like surfing, soft trekking, and more.
• Extra Perks:
  • Employee discounts.
  • Career development opportunities.
  • A supportive and dynamic workplace.