Senior Business Analyst (REMOTE)
Zigsaw
Category: Data Analysis
Key Responsibilities:
- Drive efficient operations within a line of business by analyzing product requirements and data to provide business insight.
- Articulate key process flows to stakeholders, describe and manipulate data sets, sources, and structures, and gather requirements while managing multiple inputs and priorities.
- Align business needs with the systems we offer and develop requirement specifications based on discussions with customers.
- Serve as a subject-matter expert for the organization's clinical product, helping to sustain the current customer base.
- Work with Product Management to document standard and edge-case user workflows, custom configurations and interfaces, and system functionality.
- Work with engineering to document underlying algorithms in the organization.
- Write user stories and manage priorities with the engineering team.
- Provide input into prioritization for multiple sprints.
- Collaborate with Solutions Management and Product Management to define and execute product releases.
- Help move interfaces under code control.
- Assist in ideation for new functionality and interfaces as new customer requirements are identified.
- Effectively communicate insights and recommendations to cross-functional team members and management.
- Assist in developing user acceptance criteria and QA test plans.
- Conduct data mapping and validation.
- Create release notes and communicate with internal users.
Requirements:
- 3-7 years working with healthcare informatics products.
- Bachelor of Science degree preferably in a technical field (will consider other degrees depending on relevant experience), MBA or other advanced business degrees.
- Success with supporting software products in a 100+ customer base.
- Experience with understanding the cross-dependencies between hardware and software.
- Excellent communication skills (written and oral) with customers and internal colleagues under stressful situations with scheduling limitations and conflicts.
- Technical aptitude, a passion for users, analytical ability, and the capacity for synthesizing disparate information into actionable plans.
- Integration expertise using HL7, FHIR, EDI, and Flat Files.
Job Type: Full-time
Location: Remote (India)