Content & Creative QA Lead

About the Company

Live Your Message (LYM) is dedicated to motivating people to take action on changing their lives through online business education. We offer "Choose Your Own Adventure" style courses designed to help individuals with a significant message reach more people, increase revenue, and maximize their impact.

We developed The Experience Formula, a new method for creating online courses that achieves 10 to 30 times more student success than traditional methods. Our approach integrates ethically addictive techniques from apps, games, and social media to engage users in personal development. This unique blend of adult learning theory, gamification, behavioral design, and motivation psychology has established a rapidly growing movement in online education.

Our company has experienced exponential growth, including an 83% increase during the pandemic, resulting in inclusion on the Inc 5000 List of Fastest-Growing Private Companies in America for four consecutive years.

We are seeking a Content & Creative QA Lead to ensure every asset released—including copy, slides, workbooks, videos, funnels, and design assets—is polished, accurate, and on-brand. At LYM, errors diminish trust. We need someone who upholds quality throughout the entire creative process, from the first draft to the final asset.

Responsibilities

• Written Content QA: Proofread and fact-check all copy, including emails, scripts, web pages, and social posts, for spelling, grammar, punctuation, tone, and brand alignment.
• Video QA: Review recorded and edited video assets against scripts, checking captions, timing, on-screen text, and continuity for accuracy and clarity.
• Design QA: Inspect slide decks, workbooks, graphics, and other visual assets for consistency in formatting, fonts, colors, spacing, alignment, and overall polish.
• Functional Testing: Verify that links, clickable elements, transitions, and formatting work correctly across various platforms and devices.
• Brand Consistency: Ensure every asset, regardless of medium, reflects LYM’s brand standards, copy style guide, and quality expectations.
• Cross-Team Collaboration: Partner with key stakeholders to deliver precise, actionable feedback and confirm assets are launch-ready.
• Process Improvement: Identify recurring issues across content types and recommend QA process updates to prevent future errors.
• Work with the team to review, test, and refine AI-powered QA agents, aligning them with LYM’s brand standards and quality expectations.

Requirements

• Multi-Format QA Expertise: Skilled at reviewing content across written, video, and design assets, not just proofreading text.
• Visual & Technical Eye: Able to spot inconsistencies in typography, layouts, and design systems as easily as grammar errors.
• Video Familiarity: Comfortable checking scripts versus video, catching caption errors, pacing mismatches, or text overlays.
• Tools Proficiency: Experience with Google Docs (comments, notes), Keynote (slide reviews), Adobe InDesign (workbooks), and comfort reviewing video in tools like frame.io.
• Detail Obsessed: Brings the same level of scrutiny to a workbook table of contents, a YouTube caption, or an animated slide transition.
• Proactive Communicator: Capable of delivering clear, constructive, and actionable QA feedback across multiple teams and formats.
• Excited about AI: Must have experimented with AI tools or systems and be eager to help improve, customize, and train QA agents.

Preferred Qualifications (Nice to Have)

• None specified in the original listing.

Salary

• $105,000 – $125,000, depending on experience and skillset.

Location

• 100% remote. Must be available to work during "normal business hours" (approximately 9 am to 6 pm Pacific time, give or take two hours), regardless of the time zone. Some weekend and night work will be required during events and launch activities. A reliable, up-to-date computer is required.

Benefits

• Flexible Paid Time Off (PTO) to support work/life balance.
• Flexible work schedule during Spring & Summer.
• Paid holidays.
• Medical, dental, and vision insurance.
• Company-sponsored retirement plans.
• Educational stipend in support of professional growth.

How to Apply

If this position aligns with your skills and you are a detail-obsessed professional seeking meaningful, creative work in a fast-moving, entrepreneurial culture, we encourage you to apply.