Repair Center Agent - French Speaker (m/f/d)

Job Category: Customer Service

Company Description

About SIXT:
We are a top mobility service provider with €4.00 billion in revenue and about 9,000 employees globally. Our mobility platform ONE combines SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription). This setup gives our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we operate in over 110 countries at 2,000 rental stations. At SIXT, excellent customer experience and service are our highest priorities. We believe in entrepreneurship and long-term stability, aligning our strategy with foresight.

Job Description
We are seeking a proactive and detail-oriented Agent Repair Center to join our team at SIXT. In this role, you will coordinate vehicle repairs, liaise with internal teams and external partners, and efficient repair processes to minimize fleet downtime.

The Role at SIXT:

• Act as the interface between the operational specialist department, bodyshops, and claims center.
• Independently arrange and coordinate repair orders, ensuring timely completion.
• Review, control, and process repair invoices.
• Obtain offers for reconditioning services.
• Prioritize and complete repairs efficiently to minimize vehicle downtime.

Skills Matter:

• Previous Experience: Technical experience in automotive repair and maintenance.
• Language Skills: Fluent French & English skills (mandatory).
• Technical Skills: Diagnostic skills & Understanding of rental fleet standards (e.g., inspections).
• Communication Skills: Strong communication skills for liaising with internal teams and external partners.
• Soft Skills: Data-driven approach with strong attention to detail.

What We Offer:

• Generous Time Off: Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year.
• Work-Life Balance: Benefit from a hybrid working model with no dress code.
• Permanent Contract & Competitive Compensation: Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses.
• Great Employee Benefits: Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts.
• Training & Development: Participate in training programs designed for your personal growth and development.
• Health & Well-being: Private health insurance to support your well-being, plus the Coverflex advantage system.

Additional Information
Get started with us and apply now!